- Ability to work independently in a heavy volume customer service environment
- Ability to lift up to 40 pounds, including extensive walking and standing
- Excellent customer service skills
- Ability to interact with the public
- Basic math and computer skills
- Proficiency in Microsoft Office
- Holiday and weekend work is required
- Knowledge of Virginia's travel product, roads, and highway systems preferred
- Travel industry experience preferred
- Valid driver's license required


