LICENSED MENTAL HEALTH PROFESSIONAL

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Sunday 11a - 9p

Monday 10a - 9p

Saturday 11a - 9p

SUMMARY

Family Service League is seeking a part-time Social Worker for the Call Center 911 program. The Social Worker will be located in the Suffolk County Police Department Headquarters and provide crisis de-escalation, assessment, and warm line support as part of 24/7 Crisis Hotline serving Suffolk County.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Social Worker will answer incoming crisis hotline calls from a 911 call taker, which will require clinical assessment, risk assessment, de-escalation and linkage to services for adults, adolescents and children with the full range of DSM diagnoses, including both mental health and substance use disorders.
• Engage collaterals, including family and outside providers, to best address and manage individual’s needs during a crisis.
• Regular conferencing with on-site supervisors virtually or by telephone.
• Complete all clinical documentation in accordance with regulations in an electronic medical record.
• The Social Worker will conduct follow up calls to clients and providers to ensure stabilization and linkage following a crisis episode.
• Utilize multiple software and programs to allow supervisors to monitor your productivity and engage in regular communication throughout each shift.
• Attend on-site trainings and supervisions.
• Complete all trainings and maintain proficiency with de-escalation techniques.
• The Social Worker will establish and maintain positive working relationships with others both internally and externally to achieve goals of the organization.
• Foster Team work, work cooperatively and effectively with others to set goals, resolve problems and make decisions.
• Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information and activities.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• All other duties as assigned.

QUALIFICATIONS

Master’s degree in social work, mental health counseling or a relevant degree is required.

LMSW, LMHC, LCSW or equivalent required.

At least six months of experience in a behavioral health setting is required; clinical experience is preferred.

Proficient computer skills, including Microsoft Office required; experience with an Electronic Health Record is preferred.

Excellent interpersonal and verbal and written communication skills required.

Bilingual in Spanish preferred.

Evening, weekend and overnight hours may be required.

PHYSICAL REQUIREMENTS

General computing and typing skills.

Ability to sit for long periods of time.