About Us

Looking to make a difference? Join our team, CAREMUST, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about delivering exceptional care and making a meaningful impact, we'd love to have you on board.

Job Overview

We are seeking a detail-oriented and organized Intake Coordinator to join our team. In this vital position, you’ll manage the patient intake and referral process, ensuring accuracy, timeliness, and compassionate communication with patients, families, and healthcare professionals. This role is ideal for someone who thrives in a fast-paced office environment, communicates clearly, and enjoys contributing to a mission-driven healthcare team.

Responsibilities

• Receive and process incoming referrals and intake information by phone or email.
• Complete referral/intake forms accurately and route them for admission approval.
• Coordinate with clinical staff to schedule appropriately skilled personnel for new admissions.
• Input scheduling and referral details into the computer system promptly and accurately.
• Maintain patient confidentiality in accordance with HIPAA guidelines.
• Communicate with patients, families, and referral sources in a professional and compassionate manner.
• Assist with other administrative tasks as directed by the Administrator.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid time off (PTO)
• Flexible scheduling as needed

Qualifications

• High school diploma or equivalent.
• Proficient computer skills; ability to navigate scheduling and other systems.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with medical terminology and procedures.
• Previous experience in a Home Health or healthcare administrative setting is preferred.

Apply Now

If you are a dedicated and compassionate individual looking to make a difference in the lives of others, we encourage you to apply for this position at Care Must. Please submit your resume and cover letter through Indeed or email us at hr@caremust.com.

Care Must is an equal-opportunity employer and values diversity in the workplace. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, national origin, age, disability, or other protected status in accordance with all applicable federal, state, and local laws. Join our team of dedicated professionals committed to making a difference in the lives of our patients through exceptional physical therapy services!

Job Details:

Expected hours: 40 per week

Medical Specialty: Home Health/Hospice

Schedule: Monday to Friday, Weekends as needed

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person