At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose Of Position

Provide clinical focus on population management with demonstrated capability to provide relationship-based care within a

collaborative multidisciplinary team.

• Provides advanced clinical thinking to develop, implement, and evaluate an individualized plan of care that educates,
  
  
  

empowers and optimizes patient outcomes throughout all transitions within the continuum of care.

• Provides focused assessment to evaluate patients and their support systems for real and potential health and safety issues,
  
  
  

educational needs, and resource availability upon initial interaction, throughout care and/or treatment, and at times of transition in collaboration with the multidisciplinary team.

Utilizes multiple means of communications including telephone triage, in-person interaction and the use of current and future

technologies.

• Facilitates patient access and progression through the Valve Center
• Provide education to staff, patients and families as needs are identified.
  
  
  

Provides clinical and administrative program support to the surgeon(s), cardiologist (s) and Advanced Practice Clinicians [APC(s)] associated with the Structural Heart program, industry sponsors as well as staff and patients.

• Maintains communication with referring clinicians
• Assists the Clinical Research Coordinators [CRC(s)] for Structural Heart related research trials.
  
  
  

Essential Job Functions

Clinical:

• Provide direct patient care through individual patient assessment, diagnosis, management and coordination of care.
• Coordinate patient care by acting as a liaison between consulting physicians, APCs, nurses and other ancillary services.
  
  
  

Organizes and utilizes a team approach to meet the needs of the service line and organization by promoting teamwork to

accomplish tasks and goals.

• Articulates and demonstrates to staff members how to work together to solve common problems and attain shared goals.
• Facilitates interpersonal, intra/interdepartmental and interfacility relationships.
• Anticipates customers’ needs and seeks opportunities to help and serve others.
• Identifies the need for change and process improvement related to cost, quality and service.
  
  
  

Maintains accurate records, medication lists, and documentation of care and follow-up for administrative purposes and

reimbursement services.

• Collaborates with members of the interdisciplinary assessment team in the evaluation, planning and delivery of comprehensive
  
  
  

assessment with the goal of continuous improvement of quality assessment

• Demonstrates ability, skill and subject matter expertise in field and acts as a resource to others.
• Participates on applicable key team activities/projects/committees, and provides expertise in field.
• Facilitates and evaluates clinical activities directed toward cost effective, quality patient care.
  
  
  

Demonstrates regard for the dignity and respect for all patients, their families, guests, and representatives of other

organizations as well as fellow employees, volunteers, and medical staff in support of the practice’s mission to provide

consistent, quality health care services in a professional, caring, and responsive environment

• Demonstrates responsibility for individual performance and efficient utilization of products, supplies, equipment, and time to
  
  
  

ensure the timely completion of duties and to promote financial viability through provision of services at reasonable cost

• Follows established safety precautions and procedures in the performance of all duties in order to ensure a safe environment
  
  
  

Identifies, recognizes and reports issues that require administrative, advanced practice clinician or physician attention and/or

intervention. Collaborates with administrators, APCs, and physicians to resolve such issues

• Possesses the ability to assess data reflective of the patient’s status
• Coordinate additional diagnostic testing and clinical evaluations by Valve Center clinicians
• Participates in professional development activities
  
  
  

Administrative:

• Attend hospital committee meetings as indicated Ensure TVT documentation compliance
• Maintain open and timely communication with referring clinicians
• Ensure proper preparation and coordination with industry representatives for each structural heart procedure
• Coordinate with Transcatheter OR Lead RN as well as Cath Lab Clinical Lead for structural heart procedures
• Manage transcatheter valve OR schedule
• Manage Valve Center clinic schedule
• Maintain database of structural heart referrals to assess timeliness of access to care
• Assist Structural Heart Surgical Director in their clinical and administrative responsibilities
  
  
  

Other Job Functions

Heart & Vascular Institute Research Responsibilities:

• Coordination of research trial participant diagnostic and procedural care according to trial protocols
• Coordination of research trial participant follow-up office visits
• Assist the CRCs with communication with clinical research trial participants referring providers
• Reporting for research
• Other duties as assigned
  
  
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  
  
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com