About Job

About Company:

Our Mission at Choice is to enhance the life of every patient we serve in the pursuit of delivering excellent healthcare. We've worked diligently to shape the culture of the company in how we lead and work daily. As leaders, employees, clinicians, and support staff we strive to apply the Pillars of Choice every day.

About the Role:

The Intake Coordinator plays a critical role in the health care services sector by serving as the primary point of contact for new patients entering the system. This position ensures that all patient information is accurately collected, verified, and entered into the health care database to facilitate seamless care coordination. The Intake Coordinator collaborates closely with clinical staff, administrative teams, and external providers to schedule appointments and manage referrals efficiently. By maintaining clear communication and thorough documentation, the Intake Coordinator helps optimize patient flow and enhances the overall patient experience. Ultimately, this role supports the delivery of high-quality health care services by ensuring that the intake process is smooth, compliant, and patient-centered.

As a Intake Referral Coordinator, you will:

Receives and appropriately documents new referrals in a timely manner.
Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
Provides effective communication to patients, staff members, other health care professionals and referral sources.
Responds to Agency and patient needs in a professional and creative manner.
Demonstrates commitment, professional growth and competency.
Participates in Agency-sponsored in-service training.
Participates in the Agency’s QAPI program.
Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

Minimum one year of experience in referral intake is preferred
Experience with third party payers, Medicare and Medicaid highly desirable
Medical Field background preferred, including familiarity with medical terminology
Excellent computer and customer service skills
LVN/LPN preferred
Valid Driver’s License
Valid Auto Insurance
HomeCare HomeBase experience preferred

Benefits and Perks

Medical, Dental, Vision Insurance
401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period
Health Savings Account
Life Insurance
Short & Long Term Disability Insurance
Paid Time Off and Paid Holidays