We are seeking highly motivated individuals to join our team! In this role you will be helping us educate our consumers on available services across multiple state locations.

Responsibilities:

• Ensure our patients have dedicated home services.
• Manage in bound and outbound contacts under defined follow up timelines
• Educate and inform consumers about the range of care services available in different state locations
• Guide clients through the enrollment process, ensuring all necessary paperwork and requirements are met
• Maintain accurate and up-to-date records of client information and interactions.
• Provide outstanding customer service by addressing inquiries and concerns promptly and professionally, while advocating for our patients and caregivers through the process to start home care services

Requirements:

• Previous experience in home care intake coordination is preferred
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office and Excel
• Excellent organizational skills, attention to detail, and the ability to prioritize tasks to ensure efficient workflow
• A proactive go-getter attitude that enables you to find creative solutions and make the most of available resources
• Bilingual in Spanish or Haitian Creole a plus!

Job Details:

• Full Time: M-F 830am-5pm
• Job type: On-site

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Work Location: In person