We are assisting our client in the healthcare industry, (specifically, durable medical equipment and home health servicing the Workers Compensation Industry) with filling several DME Care Coordinators. Schedule is 9am-5pm.


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strong client care mindset, organizational, time management and communication skills
• Keeps work area neat and tidy. Respects client or patient dignity and confidentiality, adheres to HIPPA regulations at all times.
• Possesses the ability to work in a fast paced environment and adjust to constantly changing workloads.
• Positive attitude, active listener, promotes good relationships internally and externally
• Must respond to all inquiries as they come in. If further investigation is necessary, lets client know.
• Ensure that intake information is accurate and complete
• Detail oriented, able to enter and process orders in a timely manner
• Able to communicate well with a diverse population. Follow-ups with client and/or patient, with ancillary benefit managers, fitter techs, set up repairs and orders equipment.
• Adheres to the facility dress code and appears professional at all times.
• Handle client/patient inquiries and complaints as appropriate to position. Resolves product issues or concerns, or promptly seeks guidance as needed.
• Track packages, maintain detailed and accurate records of all interactions and follow-ups

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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