Position Summary

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

The Genetic Counseling Assistant is responsible for supporting the genetic counselors and other clinicians with administrative functions as well as taking on a patient facing role by answering phone calls, discussing test results, fielding questions, and collecting information

related to health and family history. The Genetic Counseling Assistant is an integral part of the OH Genetics team and will be involved with our outpatient genetics clinic, multidisciplinary specialty clinics, and inpatient consults.

Responsibilities

Essential Functions

 Triage phone calls from patients and other health care providers for the clinical team

 Review incoming genetic test reports and upload them to the medical record

 Work with laboratories to troubleshoot genetic testing orders and patient sample collection

 Discuss test results with patients and families and answer questions about genetic testing as appropriate

 Assist with placing genetic testing orders for patients and coordinating follow-up genetic testing for family members

 Collect medical and family history from patients when needed

 Provide patients and families updates about insurance authorizations, decisions, and status of testing

 Request, review, and send medical records

 Compose and prepare correspondence to be sent to patients and healthcare providers

 Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

 Maintain compliance with all Orlando Health policies and procedures.

Other Related Functions

 Review medical literature about genetic indications and conditions

 Support the genetic counselors and clinicians in their daily roles by performing other duties as assigned

Qualifications

Education/Training

High School Diploma.

Must have completed a college-level Biology course or an equivalent combination of education or Medical Assistant/Nursing licensure.

Licensure/Certification

None. (Medical Assistant/Nursing licensure, if applicable)

Experience

None.