About Job

Lisette Home Care Services is seeking dedicated individuals to join a compassionate team in our Aston Pa., agency office. We have an immediate opening for a qualified Care Coordinator with home care experience preferred. Applicant must possess the following:

The Care Coordinator will undertake tasks such as recruitment, orientation and placement of employees. Problem solving skills will be demonstrated via excellent communication, and the ability to foster relationships with employees, clients and external vendors. The goal is to ensure the company’s staffing requirements are always met, and employees work in a friendly, supportive environment.

Responsibilities

· 1-3 years of Home Care operations experience

· Oversee all staffing needs and operations

· Use of cloud-based software to schedule/monitor visits, verify Electronic Visit Verification (EVV), and address any issues

· Maintain accurate records and notes for each resident in the system

· Respond to customer service inquiries from residents, aides, and insurance companies, providing exceptional support

· Assist residents in navigating their care needs and facilitate communication with insurance providers

· Support candidate screening and hiring processes

· Develop work schedules by allocating employees in shifts and positions

· Assume responsibility for timekeeping and time off requests

· Collaborate with payroll to ensure correct employee compensation

· Ensure compliance with internal and external policies and regulations

· Prepare and submit reports on staffing operations

· Must be a punctual self-starter who is comfortable working independently or as part of the team.

· Ability to multitask, scheduling, prioritize, execute, and complete tasks in a timely manner is essential.

· Proficient in Microsoft Office.

· Strong interpersonal skills; critical reasoning, excellent verbal and written communication.

· The ability to interact, establish credibility, and rapport with candidates is essential

· Administrative tasks included as per instructions.

Job Type: Full-time; Mon-Fri 8:30am -4:30pm

Job Type: Full-time

Pay: $18.00 - $21.00 per hour based on experience

Benefits and Perks…

· Medical, Dental & Vision Insurance

· 401(k)

· Paid Time Off

· Paid Holidays

· Referral program

· Voluntary Term Life and AD&D Insurance

· Accident, Critical Illness & Hospital Indemnity Insurance

Qualifications

We are excited to speak to someone with the following…

· High school diploma or equivalent

· 1+ years of Customer Service experience required.

· 1+ years of Home Care experience preferred.

· Previous experience as a Care Coordinator, Scheduler or in a similar position is preferred

· Highly organized with attention to detail

· Comfortable with Microsoft Office and other computer programs (QuickBooks experience a plus)

· Ability to multitask and prioritize projects

· Excellent customer service and interpersonal skills

Our Values:

· Caring: We care about what we do and who we do it for.

· Collaborative: We value the perspective and experience of all.

· Dedicated: We are committed to making a real-world impact.

· Purpose Driven: Doing the right thing for our clients and employees.

If you are ready to join a caring, impactful organization with a passion for improving the lives of seniors, we encourage you to apply today!

EEOC Statement: All employment decisions at Lisette Home Care Services are based on business needs, job requirements, and individual qualifications. Qualified candidates are recruited without regard to age, race, color, national origin, gender, and sex.

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits: