About Job
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Key Responsibilities:
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Key Responsibilities:
- Greet patients warmly and check them in for appointments
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Schedule, confirm, and reschedule patient appointments
- Verify patient insurance information and process necessary paperwork
- Collect co-pays, process payments, and maintain accurate billing records
- Maintain patient records with confidentiality and accuracy
- Assist with prior authorizations and insurance claims as needed
- Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials
- Support the clinical team with administrative tasks as needed
- High school diploma or equivalent required; additional education in medical administration is a plus
- Previous experience in a medical office or physical therapy clinic preferred
- Strong customer service and interpersonal skills
- Proficiency in using electronic medical records (EMR) systems and Microsoft Office
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of insurance verification and billing procedures is a plus
- Excellent communication skills, both verbal and written
- Starting salary is $17 per hour, based on experience and qualifications
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan
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