Duties Description PRIMARY DUTIES AND RESPONSIBILITIES:This position will serve as a Licensed Master Social Worker (LMSW) for a division of the Service Access Program Implementation and Stakeholder Support- Regional Field Office (SPSRFO). Divisions within the Regional Field Office include the following: Service Access (Front Door and Waiver Services), Eligibility, Self-Direction, Housing, Crisis, Property/Development, Fiscal, and Quality Management/Technical Assistance.Through the five Regional Field Office(s) with OPWDD over 130,000 individuals are supported through collaboration and engagement with over 700 voluntary providers, 6 State Operated Development Disabilities Service Operation Offices, and 7 Care Coordination Service Organizations. Region Field Office oversight encompasses 13 specific districts throughout NYS as noted below:Regional Field Office 4 has oversight in: Brooklyn, Bronx, Queens, Manhattan, Staten IslandPRIMARY DUTIES AND RESPONSIBILITIES

Assist individuals with disabilities, together with their families/advocates through all of the steps of the front door process meeting targeted timeframes.

Work in partnership with front door team members under the supervision of the front door lead.

Provide individuals/families with information/education on OPWDD eligibility process, service options, referral, and advocacy.

Provide linkage information/assistance for care coordination organization (CCO).

Develop a working relationship with CCO staff.

Ensure Adherence to NY Care Coordination Organization Policy

Host/Attend Meetings. Deliver Front Door Information Sessions

Provide Technical Assistance to Care Coordination Organizations and Care Managers

Maintain and engage in necessary follow-up for resolution as it pertains to Customer Services Log

Proficiency with Information and Technology systems such Tracking and Billing System to complete overrides, Choices, PowerApps, Capacity Management Application, Sharepoint and Teams and Microsoft products

Manage Care Coordination Organization disenrollment through necessary monitoring and review

Foster effective collaboration and communication.

Understand, review and maintenance of SPS/RFO Policy and Procedure Manuals

Assist Front Door Department with Projects and Assignments

Adherence to time and attendance rules

Implement organization strategies in day-to-day work

Occasional overnight travel to support attendance at trainings, meetings, conferences. At times these could occur in other areas of the state and may require overnight travel.

Other duties as assigned

Flexibility as needed to accommodate late meetings, travel and/or to complete special projects.Some telecommuting available upon supervisory approvalLinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-SB1Minimum Qualifications Open Competitive: license and current registration as a Licensed Master Social Worker in New York State.Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for PS&T Grade 20 ($78,193) and Downstate Adjustment ($4,000). Downstate Adjustment is also added to the job rate ($98,121).

If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.

Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

Savings programs such as the U.S. Savings Bond and the College Savings Plan.

Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

Life insurance and Disability insurance.

The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

Paid Holidays and Leave:

° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

Health Care Coverage:

Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

Paid Parental Leave:

Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

Retirement Program:

Participate in The NYS Employees' Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

Professional Development and Education and Training:

NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

Licensed Master Social Worker - Front Door-Care Coordination Support Liaison (CCSL) - EOA

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