About Job

Are you passionate about empowering women and helping them build self-esteem? Join our award-winning center that offers a modern spin on mental health. We are dedicated to female empowerment and societal change, creating a unique approach to therapy and counseling. Our mission is to help women feel worthy of success and empowerment, fostering their growth and confidence. Be a part of a team that is on the cutting edge of mental health, where your work will make a meaningful impact in the lives of women. If you're a like-minded person who is looking for a rewarding and dynamic career (you can have both), we want to hear from you!

About Therapy and Counseling for Women

Colorado Women’s Center empowers women of all ages to find self-acceptance through therapy and counseling! It's more than just a therapy center, it's a movement of women uplifting other women. We are shattering stereotypes, prioritizing mental health, and choosing empowerment. Colorado Women’s Center is a place where therapy is redefined.

Description

Colorado Women's Center is a growing, successful company with exciting opportunities and notable media attention. Recently featured in OPRAH Magazine and on Channel 9NEWS, we are proud to be recognized as a 2024 Colorado Companies to Watch award recipient. As a leader in mental health, we focus on female empowerment, healing, transformation, and equality.

You can learn more about our culture, mission, and values via the links below:

Channel 9NEWS!

https://www.9news.com/video/life/wellness/colorado-womens-center-empowering-women-to-prioritize-mental-heath/73-c986f457-dec8-479d-b539-fdc315bb6ea1

Website

https://www.coloradowomenscenter.com/

Social Media Channels

@coloradowomenscenter (Instagram)

https://www.facebook.com/coloradowomenscenter/

CWC Culture Video

https://vimeo.com/536096799

Location, Location, Location

This position’s primary place of work is located at our beautiful location in the heart of Boulder, Colorado. With stunning views of the Flatirons, you will love coming to work at this historic building (drive by and take a look, you can't miss our pink sign on 28th and Arapahoe Ave).

Our Commitment to Female Empowerment

Implementing our strong mission of female empowerment, and the wisdom of inspiring women such as Brene Brown, Oprah, and Michelle Obama (to name a few), Colorado Women’s Center empowers women of all ages to find self-acceptance through therapy and counseling! This is a unique opportunity to join a growing mental health organization with a strong culture rooted in a deep sense of purpose – to bring balance to humanity and enable equality for women so they can tap into their greatest potential. We inspire women to see what’s possible and teach them the tools to achieve it. Our staff shares a passion for female empowerment and assisting women of all ages to be their best selves.

This is more than just a therapy center; it's a movement of women uplifting other women. It’s shattering stereotypes, it’s prioritizing mental health, it's choosing empowerment. Experience the energy and begin your journey at a place truly like no other. Colorado Women’s Center is a place where therapy is redefined.

Job Description

The Wellness Coordinator serves as the first point of contact for potential clients via telephone, electronic communication, and occasional walk-ins. They assist in booking appointments with clinical therapists and following the Center's scheduling protocols to ensure a proper fit for services. This role requires a passion for female empowerment, confident phone skills, an optimistic and outgoing personality, and the ability to work collaboratively with a team of other Wellness Coordinators to provide customer service at the high standards of the Center. Attention to detail, follow-through, multitasking, and consistent reliability are a must!

Essential Job Functions

Operate a phone
Operate electronic communication software (phone calls, emails, texts)
Check, distribute, and return voicemail
Return phone calls to prospective clients
Operate a computer
General Front Desk Reception duties
Data entry
Work with office management and scheduling software programs
Accurately schedule, change, cancel, coordinate, and confirm client appointments
Schedule and instruct clients on preparation for appointment
Verify and update clients’ billing and intake information
General administrative support as needed
Human resources administrative support as needed
Review and meet ongoing competency requirements of the role to maintain skills, knowledge, and abilities to perform, within the scope of the role and specific functions
Proficiency in Google Office Suite (Gmail, Docs, Sheets) and Microsoft Office Suite (Excel, Word)
Ability to learn and manage our client management software
Hands-on experience with office equipment (e.g. fax machines, printers)
Professional attitude and appearance
Solid written and confident verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Preferred

Two years of customer service, phone sales, healthcare intake experience, and/or Associate or Bachelor’s degree in a related field
Experience in Sales and/or the Mental Health field
Looking for a career in Administration

More details will be discussed during the initial interview. Please include a detailed cover letter and résumé with your response.

Schedule

8-hour shift
Monday to Friday
Option for partial Saturday hours (with overtime pay)

Benefits

401(k)
Dental Insurance
Health insurance
Vision insurance
PTO accrural
Paid holidays
Paid sick time
Bonuses
Inspiring mission
Empowering & supportive culture
Beautiful work environment
Great location!

Working at Colorado Women's Center

You will have the opportunity to develop an amazing career in a work environment that supports the self-care and mental health of its staff first and foremost! You will be a part of an inspiring mission, surrounded by like-minded staff all striving to create a positive impact on the lives of women in our community and beyond!

NOTE: Due to the high volume of applications we receive for this position, including a cover letter will strengthen your application and improve your chances of being selected for an interview.