Department: Nursing

Reports To: Director of Nursing / Trauma Program Manager

Salary: $38.39 - $57.27 per hour, based on experience and qualifications.

Welia Health offers a competitive salary and benefits package. Below are the benefits of joining the Welia Health Team:

• Health insurance
• Life Insurance and Long-Term Disability (both fully paid for by Welia)
• Single Dental Insurance, fully paid for by Welia (dual and family options available)
• Wellness Incentives
• Fitness Center, available 24/7
• 401(k) Retirement Plan – up to 6% employer contribution
• Employee Discounts
• EAP (Employee Assistance Program)
• Tuition Reimbursement
• Vacation and Sick time

SUMMARY

Responsible for providing care coordination to patients during their acute stay and the transition from acute care to the next level of care. This individual will be the leader in coordinating with the interdisciplinary team to develop a safe discharge plan for the patient, including involving the patient and family in health education.

Assists in coordinating and communicating patient needs to the multidisciplinary care team. Concurrently reviews and assists in determining appropriate patient admission status, level of care, and discharge planning. Resource for discharge appeals, denials, insurance communication and regulations. Responsible for utilization management plan.

This role is a dual role and a portion is dedicated to assisting with Welia’s trauma care program, assessing and reviewing processes aligned with organization and state guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Care Coordination:

This portion of the role combines clinical expertise with utilization management to support quality care, efficient discharge planning, and patient education. It ensures compliance with reimbursement policies, promotes interdisciplinary collaboration, and enhances patient outcomes through continuous support and follow-up.

Key Care Coordination Responsibilities:

• Evaluate hospital admissions, treatment plans, and discharge criteria based on utilization management principles.
• Review medical records to ensure compliance with insurance and regulatory standards, document accordingly.
• Conduct daily inpatient bedside rounds with a focus on discharge planning and patient education.
• Use the teach-back method to assess patient understanding of their care plan and discharge instructions.
• Prepare and deliver written discharge plans including hospitalization summary, test results, medications, follow-up care, and transportation arrangements.
• Coordinate follow-up appointments with input from patients and families.
• Conduct follow-up calls 2–3 days post-discharge to reinforce care plans and address concerns.
• Collaborate with nursing, social services, and family members for caregiving support.
• Maintain med/surg nursing competencies through annual validations.
• Identify and address barriers to care; facilitate communication among the care team.
• Support chronic care patients through education, coordination, and continued follow-up.
• Utilize the nursing process to develop and adapt treatment plans in collaboration with patients and families.
• Implement nursing care per established protocols, ensuring patient safety.
• Serve as a clinical resource and mentor to nursing staff.
• Engage in professional development, research activities, and committee participation.
• Adhere to Joint Commission standards and Welia Health policies.
• Provide age-appropriate care across the lifespan and uphold patient rights and confidentiality.

Trauma Quality Coordinator:

This position involves overseeing the compliance of trauma care protocols within organizational and state guidelines, specifically the Trauma Nursing Core Course (TNCC) Standards of Care. The role is key in ensuring the delivery of quality trauma care by working closely with the Trauma Program Manager and Trauma Medical Director to assess and improve trauma care.

• Completes weekly trauma chart reviews
• Completes monthly data abstraction
• Attends Monthly Trauma Committee meetings
• Facilitates and presents cases at quarterly Trauma Peer Review meetings
• Attends bi-monthly ED Operations meetings in representation of the Trauma Program
• Facilitates annul hospital nursing trauma education in accordance with state Trauma Program regulatory requirements
• Facilitates annual ED Skills Trauma competency requirements
• Attends the States Trauma Program Manager meetings in the absence of the Trauma Program Manager
• Attends the Central Minnesota Regional Trauma Advisory meetings in the absence of the Trauma Program Manager.
• Collaborates with the Trauma Program Manager and Trauma Medical Director to identify gaps in quality measures, plan, implement, monitor and measure process improvement initiatives.
• Prepares monthly reports to be sumitted to the Minnesota Trauma Registry.
• This team member maintains continuous survey readiness by maintaining accurate documentation of chart audits, peer review and quality measure tracking.

SUPERVISORY RESPONSIBILITIES

The Hospital Nurse Care Coordinator/Trauma Quality Coordinator will participate in providing work direction, assignment and performance plan development with the leadership team in the Nursing Department.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Registered Nursing degree from an accredited school of nursing, BSN or higher degree preferred; appropriate and clinical experience and/or training:, current in TNCC, PHTLS, ATLS, or CALS (or willing to obtain). Minimum of 1 year acute care experience required, minimum of 1 year emergency or pre-hospital emergency medical experience required. Experience in Care Coordination, chronic disease management, palliative care, experience as a clinical or nurse educator or in process improvement preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from patients, families, employees, regulatory agencies, or community. Ability to effectively present information to top management, public groups, patients, families and coworkers.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Current Registered nurse licensure in the State of Minnesota. BLS certification is required every 2 years, and ACLS certification within two years.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds, and pushing of up to 200 pounds. Frequent lifting of 40-50 pounds and pulling of 40-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate. Occasional noise, dusts, mists, violent behavior, contact with communicable diseases, and unpleasant odors. Negligible, precautions should be taken when using oxygen with aerosol.

Welia Health is an equal-opportunity employer.

This position is a non-exempt status.