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Care Coordinator

ADVENT
place Appleton, 54915
work_outline
Full Time
Experience:
Avoidant Personality Disorder
Teletherapy/Virtual
Racial Justice Allied
Research Facilities/Labs/Clinical Trials
Telehealth/Telemedicine
Home Health/In-home

About Job

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.


Location:
Appleton, WI

Now Hiring: Care Coordinator

As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.


What You'll Do:

  • Serve as a key point of contact for patients, helping them move confidently through care
  • Reduce cancellations by proactively rescheduling and addressing concerns
  • Prep appointments with cost estimates and insurance info
  • Communicate procedure details, financial options, and pre/post-op instructions
  • Collaborate with internal teams to deliver a smooth patient experience
  • Support multiple clinics virtually or in person, as needed
  • Educate and schedule patients for procedures
  • Crosstrain as a Medical Assistant and Patient Services Representative

What You Bring:

  • Strong customer engagement in a sales-driven setting
  • Experience with treatment planning and cost conversations
  • Insurance knowledge and comfort with medical terminology
  • Excellent communication, organization, and adaptability
  • Willingness to travel between Franklin and Murfreesboro clinics as needed

Why Choose ADVENT:

  • 16+ days PTO (prorated first year) + paid holidays
  • Health, dental, and vision coverage with employer-paid HRA
  • 401k match & life insurance
  • Regular business hours—no nights or weekends
  • A culture that values solutions and encourages growth

Explore more at: ADVENT Careers Website

Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Age Groups

Preteens/Tweens (11-13)

Therapeutic Approach

Modalities

Teletherapy/Virtual

Practice Specifics

Populations

Racial Justice Allied

Settings

Research Facilities/Labs/Clinical Trials
Telehealth/Telemedicine
Home Health/In-home