About Job

The primary goal of this position is to support and empower Targeted Case Management (Adults)/ Care Coordination (Youth) (TCM/CC)_program participants and families by partnering with them to obtain needed community resources that will support their recovery, health, functionality, and well-being. The goal of TCM/CC Case Manager is to work collaboratively with participants returning from psychiatric hospitalization, problems with law enforcement, involvement with Department of Human Services and other psychosocial problems so that individuals and families can be effectively integrated into the community with an enhanced quality of life. This position will report directly to the Program Manager. In order to support these goals, the following objectives/responsibilities must be achieved:

Provide services in the least restrictive environment, case managers will be required to “meet participants where they are” meeting with them in their home or other identified community setting
Maintain a case load of TCM/CC participant clients and provide specialized intensive case management services as needed
Provide linkages to care and other community resources and supports to assist participants in maintaining recovery and preventing entrance into the criminal justice system
Maintain a schedule with the ability to be flexible with hours when necessary, depending on the needs of participants being served
Maintain collaborative relationships with community partners and support service agencies.
Provide transportation to participants for appointments when necessary
Complete timely and accurate documentation
Complete outcome tracking forms for caseload of participants
Complete Insurance/ Medicaid Authorizations for caseload
Attend weekly, Care Management meetings to discuss the progress of TCM/CC participants
Attend trainings and conferences as needed to improve program skills
Additional responsibilities as determined by the Program Manager

Education

This position requires a bachelor’s degree in social work, psychology or a related human service field from an accredited college or university.

Experience

Experience working with individuals with mental illness, addiction and/or co-occurring disorders is given priority.

Additional

Applicant must have a valid MD driver’s license and will transport clients using a company vehicle when needed.

Psycho-Social Demands:

Seeks guidance / help proactively to support safety and quality care.

Demonstrates skill of distress-tolerance to maintain calm and safety.

Models positive regard with all members of the community of care.

Establishes and maintains interpersonal boundaries.

Maintains personal and situational awareness through self-reflection.