Overview:
We are seeking an organized, compassionate, and detail-oriented Care Coordinator to join our growing team. In this vital role, you will be the primary point of contact for both clients and caregivers, ensuring the highest standard of care coordination. You will manage client intake, schedule services, maintain accurate records, and foster communication between clients, families, caregivers, and healthcare providers. This position starts part-time but is expected to transition into a full-time role as our client base continues to expand.

The ideal candidate thrives in a fast-paced environment, can handle multiple priorities at once, and has a passion for helping others. Your work will directly impact our clients’ quality of life and ensure they receive compassionate, personalized care.

Key Responsibilities:

Client & Caregiver Coordination

• Coordinate and manage client appointments, home visits, and follow-up calls.
• Oversee the scheduling of caregivers to ensure consistent and reliable service.
• Assist with the coordination of patient referrals to specialists or additional services.
• Respond promptly to client inquiries and resolve scheduling or service issues.

Communication & Relationship Management

• Act as the primary liaison between clients, caregivers, family members, and healthcare providers.
• Provide clear, compassionate guidance and updates to clients and their families.
• Collaborate with healthcare professionals to ensure individualized and effective care plans.

Administrative Support

• Maintain accurate and up-to-date client and caregiver records in compliance with HIPAA and company standards.
• Prepare and process documentation related to client care, scheduling, and service changes.
• Assist with onboarding and orientation for new caregivers.
• Track and follow up on client care progress and ensure all necessary documentation is complete.

Qualifications & Skills:

• Minimum 1–2 years of experience in a medical office, home care agency, or healthcare coordination role.
• Proficiency in medical terminology and administrative procedures; familiarity with home care or dental office procedures is a plus.
• Strong organizational and multitasking abilities, with a high level of attention to detail.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Ability to work independently while also being a collaborative team member.
• Proficiency with scheduling software, Microsoft Office Suite, and electronic health record (EHR) systems.

Why Join Us?

• Be part of a supportive, mission-driven team that values both clients and staff.
• Opportunity to grow your career as the position transitions from part-time to full-time.
• Make a meaningful difference in the lives of patients and their families every day.

How to Apply:
If you are passionate about healthcare, excel in organization and communication, and want to contribute to improving the quality of care for our clients, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience. You can also submit via email at info@harborhomehealth.com

If you have any questions feel free to call our office directly at 713-360-2273.

Job Types: Full-time, Part-time, Contract, Per diem, Temporary

Pay: $36,000.00 - $48,000.00 per year

Ability to Commute:

• Houston, TX 77060 (Required)

Ability to Relocate:

• Houston, TX 77060: Relocate before starting work (Required)

Work Location: Hybrid remote in Houston, TX 77060