Schegistrar - Jackson Center - Outpatient Psychiatry Services - Days

Richmond, VA

Type: Full time

Posted on: Posted Yesterday

Requisition ID: R37363

$1,000 Sign-On Bonus for offers accepted by August 31, 2025. Terms and Conditions apply.

• Schedule, register, verify pre-authorizations and referrals, and confirm patient diagnostic appointments, surgeries, and/or medical consultations for VCUHS.


• Accurately obtain and document required information for hospital and physician records, governmental requirements, billing, and third-party payers.


• Provide courteous and efficient services to patients and maintain professional and timely documentation/verifications of pre-registration information with the care team.

Required: High School Diploma or Equivalent; strong customer service skills and patient-centered focus.

Preferred: Minimum of two (2) years experience with third-party medical insurance, HMO, managed care, CPT, and ICD-10 coding; experience with GE/IDX, Cerner.

• Assist VCUHS Patient Revenue Cycle Department to maximize and ensure timely reimbursement.


• Provide patients with information regarding VCUHS policies and procedures, and direct them to appropriate services.


• May need to work hours beyond normal shifts to address backlog or contact patients.


• Physical activities include lifting less than 20 lbs, prolonged sitting, reaching, and repetitive motion.


• Require strong recall, reasoning, problem solving, and communication skills; ability to handle a fast-paced environment and multiple priorities.

At VCU Health, we are dedicated to inventing better care through discovery, research, collaboration, and innovation. We offer comprehensive healthcare services, including a Level I trauma center, NCI-designated cancer center, full-service children’s hospital, and a wide range of specialties with top physicians. Our mission is to learn more, teach passionately, and lead in health and recovery.