About Job
- Provides direct advocacy to support RSMs and their families to ensure all needs are met through the coordination of services and resources from both governmental and non-governmental agencies.
- Inputs and updates all Recovering Service Member (RSM) case data in the case database and provide monthly status updates on active cases.
- Assists with issues related to health care, benefits, pay, entitlements, legal and medical and physical evaluation boards.
- Collaborates with the Department of Defense (DOD), Veterans Affairs (VA), and non-governmental organizations to provide maximum benefits for the Wounded Warrior and their families.
- Communicates with a multidisciplinary team throughout the continuum of care.
- Aids and guides on all potentially high visibility issues that may arise as it relates to RSM.
- Ensures all Comprehensive Recovery Plans (CRP) are developed and updated in accordance with the regulations.
- Collects productivity and performance data.
- Experience in care coordination/case management.
- Excellent organization and communication skills.
- Interpersonal skills with the ability to work with multiple agencies to accomplish project objectives.
- MS Office Proficiency and experience with Database Systems.
- Frequent travel is required.
- Must be a US Citizen
- Must be able to pass a background check
- Bachelor's degree in behavioral or social science, with a preferred emphasis in case management or social work from an accredited US based university; and three years of experience in case management or social work.
- RCCs must have strong analytical, communication, organizational, and interpersonal skills and can work effectively across multiple agencies.
- Previous active duty military experience or experience working with Service members or veterans preferred.
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