The Workers’ Compensation Care Coordinator is responsible for facilitating and overseeing the care of patients with work-related injuries. This role ensures timely authorization, treatment, and communication between injured workers, providers, employers, insurance adjusters, and case managers. The Coordinator helps manage claims, supports return-to-work goals, and ensures all documentation and services are compliant with workers’ comp regulations and payer requirements.

Key Responsibilities:

• Coordinate all aspects of care for patients with active workers’ compensation claims.
• Receive and process referrals from adjusters, nurse case managers, and providers.
• Confirm claim details, authorizations, and coverage with insurers and third-party administrators (TPAs).
• Schedule appointments and facilitate the delivery of DME, therapy, diagnostics, or follow-up care.
• Ensure required documentation is complete, including medical records, work status reports, and treatment plans.
• Maintain open communication with all stakeholders: injured workers, employers, adjusters, nurse case managers, and treating physicians.
• Monitor claim progress, follow up on pending authorizations, and escalate delays when needed.
• Assist in developing modified work duties and return-to-work plans in collaboration with providers and employers.
• Update case notes, status logs, and electronic health records (EHR) in a timely and accurate manner.
• Ensure services comply with jurisdiction-specific workers’ comp laws and organizational protocols.
• Maintain confidentiality and adhere to HIPAA and workers’ compensation regulations.

Required Qualifications

• High school diploma or equivalent; Associate’s degree preferred
• Minimum 2 years of experience in Work Comp, healthcare administration, or related field
• Proficient in Microsoft Office (Word, Excel, Email)
• Excellent communication, organization, and time management skills
• Ability to multi-task and prioritize in a fast-paced environment
• Knowledge of insurance verification procedures and billing is a plus

Physical Requirements

• Ability to sit or stand for extended periods
• May require lifting equipment up to 25 lbs
• Frequent use of a computer and phone for extended periods

We value initiative, collaboration, and continuous learning—offering training and mentorship to help our employees reach their potential and contribute to the company’s growth.

We offer a competitive salary and great benefits package. Apply Today!

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Cash balance pension plan
• Dental insurance
• Free flu shots
• Free parking
• Health insurance
• Opportunities for advancement
• Paid jury duty
• Paid sick time
• Paid time off
• Vision insurance
• Wellness program

Ability to Commute:

• Colorado Springs, CO 80907 (Required)

Ability to Relocate:

• Colorado Springs, CO 80907: Relocate before starting work (Required)

Work Location: In person