Oceanside Medical is looking for an experienced office manager to coordinate and execute the day-to-day operations, patient care, management, and administrative duties of our small but growing primary care practice. The right candidate will demonstrate our core values of integrity, honesty, transparency, and exemplary patient care while managing the daily operations and growth of our practice.

Duties include:

• Managing daily operations of primary care practice, including opening and closing the office, appointment scheduling, checking patients in and out, maintaining current insurance information, ensuring charting is kept up-to-date, and patient contact
• Ensuring all communications within the office and with patients, payers, pharmacies, and others are handled in a timely and professional manner
• Managing front desk and MA staff schedules and duties, and providing training, feedback, and corrective performance plans as needed
• Working collaboratively with primary care providers, practice owner, and other key stakeholders to ensure practice goals and standards are achieved
• Executing prior authorizations, referrals, and other required payer tasks
• Overseeing patient/insurance collections, liaising with payers, ensuring correct processing of claims, overseeing accounts receivable activity, and auditing and resolving obstacles to claim payments
• Ensuring provider credentialing is up-to-date
• Ensuring clinical inboxes are managed in a timely manner and document workflow is standardized and executed by all practice staff
• Providing the highest level of patient care at every stage from the first contact phone call to the follow-up after the office visit

The right candidate will possess the following qualifications:

• Experience in office or operations management in a primary care practice
• Experience in medical billing and claims management
• Highest level of customer service standards
• Ability to multitask in a fast-paced environment with multiple priorities
• Can-do attitude and ability to prioritize, execute, and delegate a variety of tasks
• High level of integrity and a strong ethical foundation
• Sound judgment, problem-solving, and decision-making skills
• Experience with HIPAA requirements
• Experience with point-of-sale system, scheduling software, MS Office, and general computer skills
• Experience with Athena EMR software preferred
• MA certification preferred
• Experience with PCMH/NCQA accreditation a plus

About Oceanside

Oceanside Medical is a growing medispa and primary care office located in Warwick, Rhode Island. The ownership and staff pride ourselves on having access to best-in-class technologies, services, products, and education. With the motto “Look good. Feel good. Perform well,” our team strives to achieve exceptional experience and results for our patients through our holistic approach. We take pride in our mission, team, patient care, office, and vendor relationships while feeling excited about coming to work every day.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person