Client Care Coordinator - Home Health (Temp-to-Hire)
Location: Carmel, IN
Schedule: Full-time | Temp-to-Hire

Are you an organized, compassionate professional looking to make a meaningful impact in the home health care space? We're seeking a Client Care Coordinator who thrives in a fast-paced, client-centered environment and is passionate about helping patients receive exceptional care from the comfort of their homes.

As a key liaison between our agency, clients, caregivers, and clinicians, the Client Care Coordinator ensures seamless care delivery, outstanding communication, and ongoing satisfaction for both clients and staff. This is a temp-to-hire opportunity, with the potential to transition to a long-term role based on performance and fit.

Key Responsibilities:

• Coordinate and schedule in-home visits, matching the right clinicians and caregivers to client needs based on skill set, availability, and location.

• Serve as the first point of contact for clients and families - building strong relationships, answering questions, and resolving concerns promptly.

• Maintain updated client records in the system, ensuring accuracy in scheduling, documentation, and service delivery details.

• Monitor compliance with care plans, clinical documentation, and state/federal home health regulations.

• Collaborate with clinical supervisors, HR, and field staff to ensure timely follow-up, onboarding, and quality care delivery.

• Support business development by assisting with intakes, referrals, and client onboarding.

• Participate in weekly team meetings to review client updates, staffing challenges, and service metrics.

Qualifications:

• Prior experience in a home health, hospice, senior care, or healthcare office setting strongly preferred.

• Strong scheduling, coordination, and multitasking skills.

• Excellent communication and interpersonal abilities - both written and verbal.

• Proficiency with EMR systems and Microsoft Office (Word, Excel, Outlook).

• Detail-oriented, proactive, and compassionate mindset.

• High school diploma or equivalent required; college coursework or degree in healthcare admin, human services, or business is a plus.

Why Join Us?

• Opportunity to transition to a full-time permanent role

• Make a real difference in the lives of patients and families

• Collaborative, mission-driven work environment

• Room for growth and leadership