About Job

About Us

Brookdale is a Great Place to Be:

Gracious hospitality and neighborliness for our residents and families.
Home-like feel and all-around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional.
Extensive corporate support including a robust training program.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

LPN - Care Coordinator. A very unique opportunity to enhance healthcare delivery in multiple Brookdale assisted living and memory care communities in the area of North Naples and Cape Coral, FL. Brookdale HealthPlusis a unique service offered to our senior living residents and the Care Coordinator - LPN position is an exciting new role designed to enhance healthcare services within Brookdale communities.

The CareCoordinator identifies and coordinates the implementation of services necessary to improve residents’ quality of life and to achieve an optimum level of wellness at Brookdale’s HealthPlus communities. Works in collaboration with the RN Care Manager, primary and specialty care providers to recommend resident-specific care plans, coordinate medically necessary services, and the delivery of care. Serves as a resident advocate and assists in the identification of gaps in healthcare coordination. Identifies healthcare needs and coordinates community and external care resources as needed. Communicates with managed care coordinators, insurance providers, and external healthcare professionals regarding resident needs, status, etc. (e.g. primary care providers, home health agencies, etc.). Responsible for coordinating resources and equipment required as needed.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Responsibilities

The Care Coordinator - LPN serves as a liaison, promoting coordination, communication, and collaboration among Brookdale teams, residents, families, and healthcare providers within Brookdale’s HealthPlus communities. Upholds open and collaborative communication channels, aligning with the changing healthcare needs of the residents. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.

Reviews the current population’s medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents.

Coordinates services required to enhance optimum wellness and manage chronic conditions.

Collaborates with hospice, palliative, and home health services/therapy as indicated.

Participates in collaborative care reviews (CCR) and care conferences.

Educates and explains Brookdale’s care pathways as determined by individual diagnosis and healthcare needs and provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicate with healthcare providers to ensure care delivery is consistent with the resident’s Advanced Care Plan(s).

Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services in the community. This includes informing them about opportunities to enhance care and benefits through specialized plans like the IE-SNP, specifically designed for residents with chronic medical conditions.

Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with HWD and/or RN Care Manager to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident.

Communicates information promptly to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns.

Applies quality performance measures, and assist with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs.

Complete documentation as required by Brookdale or state regulatory agencies.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Minimum Requirements

Graduate from an accredited LPN program and has successfully passed the state licensing test.
Knowledge of value-based care models is preferred.
Experience working in SNF and HH environments is a preferred.
Previous Care Management, Case Management, or Care Coordination preferred.

Certifications, Licenses, and Other Special Requirements

LPN license required.

Physical Demands and Working Conditions