Be part of a collaborative team delivering compassionate care in a dynamic clinical setting.
Our Anchorage clinic is seeking a detail-oriented and personable Patient Care Coordinator who thrives in a fast-paced environment and is committed to providing outstanding support to patients and care teams. This position plays a vital role in ensuring a smooth, welcoming experience for every patient who walks through our doors.

What You’ll Do

• Greet and check in patients with warmth and professionalism.
• Answer and direct incoming calls promptly and courteously.
• Schedule, reschedule, and coordinate patient appointments, labs, and imaging studies.
• Ensure accurate and timely documentation in the electronic medical record system.
• Process patient requests and provider orders efficiently and thoroughly.
• Maintain a clean, organized, and welcoming front office, lobby, and shared areas.
• Assist patients and families by connecting them with internal and community support resources.

What You Bring

• Education: High School Diploma or equivalent required. Coursework in business, medical terminology, or a related field is a plus.
• Experience: Minimum 1 year of customer service experience; previous medical office experience is preferred.
• Technical Skills:
  • Proficient in Microsoft Office (Outlook, Word, Excel).
  • Quick to learn and navigate electronic medical records and scheduling systems.
  • Strong written and verbal communication skills.
• Personal Traits:
  • Friendly, empathetic, and respectful.
  • Able to stay organized and focused while managing multiple priorities.
  • Dependable, punctual, and eager to support team goals.

Work Environment & Physical Requirements

• Fast-paced clinic setting with frequent interaction with patients and clinical staff.
• Occasional travel between clinic locations may be required.
• Exposure to cleaning agents and possible contact with blood/body fluids.
• Must be able to lift or push up to 50 lbs and remain seated or standing for extended periods.

Benefits

We offer a comprehensive benefits package designed to support your health, balance, and professional development, including:

• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan with employer contributions
• Opportunities for continuing education and advancement
• Supportive and team-focused work culture