The Medical Intake Coordinator is responsible for coordinating and facilitating the medical portion of the offender intake process at Georgia Diagnostic and Classification Prison. This position plays a vital role in ensuring that all medical screenings, documentation, and assessments are completed efficiently and accurately, serving as a liaison between intake nursing staff, providers, mental health, and operations teams. This is a non-clinical role that requires strong organizational, communication, and administrative skills with prior healthcare-related experience.

Position information:

• Georgia Diagnostics and Classification Prison - Jackson, GA.
• Pay rate: $22.00-$25 an hour
• Shift: Monday-Friday (Flexibility may be needed based on intake volume and operational demands)

We offer excellent compensation and comprehensive benefits for our full-time team members including:

• Health, dental, vision, disability and life insurance
• 401(k) with company match
• Generous paid time off
• Paid holidays
• Flexible Spending Account
• Continuing Education benefits
• Much more..

Key Responsibilities:

• Coordinate the daily medical intake flow of incoming inmates to ensure timely completion of screenings, TB testing, and initial assessments.
• Monitor and track all required medical intake steps (e.g., 24-hour screenings, 7-day assessments, lab work, medication reconciliation, etc.).
• Communicate and collaborate with nursing, providers, mental health, and custody staff to ensure smooth progression through the intake process.
• Oversee the accuracy and completeness of medical documentation, including review and upload of records into the EHR (TechCare).
• Assist with identifying high-priority or urgent medical cases and escalating them to appropriate clinical staff.
• Manage intake tracking logs, checklists, and dashboards to ensure compliance with GDC requirements and Centurion standards.
• Support the intake team with non-clinical duties, such as preparing paperwork, scheduling appointments, tracking labs or diagnostics, and data entry.
• Help train new staff on intake workflow and serve as a resource for intake-related processes.
• Participate in audits, CQI initiatives, and staff meetings related to intake performance or process improvement.

Qualifications:

• Education: High school diploma or GED required; Experience in healthcare administration, medical office technology, public health, or related field preferred.
• Experience:

• Minimum 1 year of experience in a medical, correctional, or clinical operations environment required.
• Prior experience in intake coordination, patient scheduling, medical records, or EHR systems highly preferred.
• Proficient in Microsoft Office Suite and comfortable navigating electronic health records (EHR); TechCare experience is a plus.
• Strong organizational skills with the ability to prioritize tasks, manage timelines, and follow through independently.
• Excellent verbal and written communication skills; able to work collaboratively with clinical and non-clinical teams.
• High attention to detail and ability to ensure accuracy in documentation and compliance.
• Must be comfortable working in a correctional facility environment and adhere to all safety and security protocols.