About Job

GENERAL REQUISITION INFORMATION

EEO Statement:

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.

Job Title

Residence Life Care Coordinator

Job Grade

AS13S

Division

Student Life and Wellbeing

College/Dept

Residence Life

Department

Conduct and case Management

Requisition Number

2025-00239

FTE (full-time equivalency)

100.00

Work Schedule

Primarily M-F, 8am-5pm

Does the position provide the opportunity to work Remotely/Telecommuting?

No remote/telecommute opportunity

Appointment Term

12- 12/12 months

Is this position essential personnel according to the inclement weather policy?

Pay Information

$43,888

Pay Schedule

Annually

FLSA Designation

Exempt

Position Summary

The Residence Life Student Care Coordinator (SCC) position is a full-time, and has primary responsibility for coordination and administration of student conduct adjudication and case management for students living in on-campus residence halls. The SCC is required to live on campus in a university-provided apartment. The SCC will be responsible for coordinating support resources for students experiencing academic- and non-academic concerns, regularly following up with faculty and staff, and documenting case management efforts.

The SCC is expected to implement a student development approach and in all aspects of the position be guided by the core values of respect, education, care, and service.

The SCC will work with and collaborate with Housing and Residence Life, Conduct and Case Management team, and the Dean of Students Office for active case management. This position will be supervised by the Director of Conduct and Case Management in collaboration with the Associate Director for Housing and Residence Life.

Job Duties

Responsibility Area:

Case Management

Duties:

The SCC, in coordination with other professional and para-professional student staff, is responsible for monitoring the physical, mental, academic, and emotional health of the residents in on-campus housing. They are tasked with intervening in all instances where residents may pose a threat to themselves or others in the community and for making the appropriate referrals to agencies, or individuals that specialize in assisting students experiencing physical, mental, academic, and/or emotional crises. The SCC will meet with students one on one, in pairs or small groups to address emerging issues, to investigate potential concerns or to mediate conflicts between roommates. The SCC will receive training and be certified for basic mediation skills. The SCC will receive training and be certified as a Health and Wellness Coach. The SCC will ensure appropriate follow-up and support occurs for all students in their area following reports or documentation of concerns.

Percentage Of Time

Essential Function:

Yes

Responsibility Area:

Adjudicating/Managing Student Conduct Process

Duties:

The SCC will serve as a conduct officer and adjudicate cases where residence hall students have violated the Student Code of Conduct or Housing & Residence Life policies. As a conduct officer, the SCC liaises with the Office of Conduct and Case Management to refer cases and input information into the Maxient incident reporting system, generate notifications and other conduct hearing-related paperwork and to ensure timely adjudication of policy violations hearings. In addition, the SCC is responsible for determining conditions, sanctions, and restrictions (based on the preponderance of the evidence reviewed during the conduct hearing) and for monitoring completion of sanctions and restrictions.

Percentage Of Time

Essential Function:

Yes

Responsibility Area:

Crisis/Emergency/Duty Response

Duties:

The SCC is responsible for serving in the on-call duty rotation, for assisting student paraprofessional staff members who are responding to students in crisis, facilities issues and or intervening in instances where the UNO Student Code of Conduct has been violated. As part of the on-call duty rotation, the SCC will assist with completing regular rounds of their assigned area with student staff, advise student staff on appropriate procedures, and directly liaise with University Officials and/or on-site emergency response personnel to direct both staff and residents during crisis situations. The SCC is responsible for notifying the appropriate parties within Housing & Residence Life when there are emergency issues associated with students or the residence hall facilities that require additional intervention or follow-up beyond what can be provided by the live-in residence life staff.

Percentage Of Time

Essential Function:

Yes

Responsibility Area:

Additional Responsibilities

Duties:

The SCC will support HRL and the Office of Conduct and Case Management by completing other duties as assigned. This will include assisting with staff selection and training, departmental programming, etc.

Percentage Of Time

Essential Function:

Yes

Responsibility Area:

Administrative Proficiency

Duties:

The SCC is responsible for the completion of all administrative tasks associated with daily management and administration for their assigned area. This includes ensuring prompt and thorough communication with students, colleagues, and administrative staff. The SCC will be responsible for maintaining records for student conduct cases as well as case management. The SCC will primarily utilize SmartSheet and Maxient to ensure all records are well-documented.

Percentage Of Time

Essential Function:

Yes

Required and Preferred Qualifications

Required Education

Bachelor’s Degree

Will consider an equivalent combination of education and experience.

Required Experience

Familiarity with on-campus residential settings and student conduct adjudication; Proficiency in PC-based applications.

Required License/Certification

Required Additional Qualifications:

Preferred Education

Master’s Degree (preferably in Student Affairs, Higher Education Administration, Counseling, Social Work, Education, or related field)