Qualifications

• Minimum one (1) year of experience in long term care environment, home health or hospice setting required
• Spanish speaking is a plus (Bilingual)
• Excellent communication skills, including public speaking, both verbal and written
• Knowledge of corporate business management, governmental regulations, CHAP’s standards, and private payor practices
• Experience working in Microsoft Office Suite and CRM & EMR systems
• Associate Degree preferred
• Clinical experience preferred

RESPONSIBILITIES

• The Hospice Intake Coordinator is responsible for all aspects of the patient intake and admission processes including directing and coordinating and initiation of hospice services, and any other equipment, supplies, external services for hospice clients as prescribed by the physician, and/or requested by the client/family
• Hospice Intake Coordinators respond to all incoming and outgoing physician and payer communication (insurance verification and authorization), and are in frequent communication with hospice clinical staff
• Additionally, the Hospice Intake Coordinator assists the Admissions Nurse by following the patient throughout the referral-intake-admission process to facilitate a smooth transition to the hospice program
• Processes the referral and correctly collects all data possible from referral sources to ensure efficient and pre-qualifying of patients
• Ensures maximum third party reimbursement through direct oversight and coordination of care with multiple service providers
• Accurately documents all referrals/admissions activity into the EMR database and maintains spreadsheets to track referral activity
• Triages referrals appropriately to ensure timely access to hospice for all potential patients
• Ensures that all admission paperwork is received, reviewed and information updated in the database

JOB DESCRIPTION

The Hospice Intake Coordinator is responsible for all aspects of the patient intake and admission processes including directing and coordinating and initiation of hospice services, and any other equipment, supplies, external services for hospice clients as prescribed by the physician, and/or requested by the client/family. Hospice Intake Coordinators respond to all incoming and outgoing physician and payer communication (insurance verification and authorization), and are in frequent communication with hospice clinical staff. Additionally, the Hospice Intake Coordinator assists the Admissions Nurse by following the patient throughout the referral-intake-admission process to facilitate a smooth transition to the hospice program.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• South Holland, IL 60473 (Required)

Ability to Relocate:

• South Holland, IL 60473: Relocate before starting work (Required)

Work Location: In person