First Step Recovery is seeking a dedicated and compassionate Full-time Case Manager to join our team. The Case Manager will provide ongoing professional, technical, and clinical expertise through comprehensive assessment, planning, and treatment, with a focus on coordinating care and addressing individual client needs. This role is crucial in supporting our mission to help clients on their path to recovery. Must have an active CDCA licensure.

Key Responsibilities:     

• Meet with clients upon admission to discuss the phase process, treatment facility rules, and expectations.    
• Serve as the primary point of contact for clients throughout their treatment journey, coordinating their care at First Step Recovery.          
• Act as the clinical liaison for client families, providing updates on clinical care, treatment progress, and discharge planning, in accordance with existing Releases of Information (ROI).           
• Collaborate with the Clinical Team, client, and client’s family (as applicable) to coordinate and implement effective discharge planning.          
• Maintain active files and networks for community referrals and finalize discharge appointments.          
• Adhere to a 50% productivity requirement.          
• Coordinate transfers to other facilities if necessary, including transfers to higher levels of care.          
• Maintain regular and confidential documentation in First Step Recovery’s electronic medical records system.          
• Assist with crisis management and clinical intervention as needed. Perform other duties as assigned by the Clinical Director.

Qualifications:           

• High School Diploma or GED required.          
• CDCA (Chemical Dependency Counselor Assistant) certificate required.           
• Willingness to work with individuals experiencing a wide variety of mental health symptoms and behaviors.          
• Ability to work with multicultural populations and an understanding of cultural diversity.

Skills and Competencies:          

• Strong interpersonal and conflict resolution skills.         
•  Ability to exercise sound judgment and maintain confidentiality.           
• Excellent organizational, communication, and time management skills.           
• Ability to work independently and as part of a team.           
• Composure under high-stress situations with the ability to keep personal reactions in check.           
• Proficiency in MS Office, including Word, Outlook, and Excel.           
• Sensitivity to religious, ethnic, and cultural differences with respect and empathy.

Why First Step Recovery? At First Step Recovery, we are committed to providing a supportive and collaborative work environment where our employees can thrive. You will have the opportunity to make a meaningful impact on the lives of individuals seeking recovery, working alongside a team of dedicated professionals.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Required)

License/Certification:

• CDCA (Required)

Work Location: In person