- Operational Oversight:
- Manage day-to-day operations of the home care agency, ensuring efficient service delivery and adherence to company policies and procedures.

Including but not limited to:

-Scheduling and coordinating client care visits

-In home intake assessments

-Lead call inquiries

- Develop, implement, and monitor operational processes and systems to enhance productivity and service quality.

- Staff Management:
- Recruit, train, and supervise staff, including caregivers, administrative personnel, and other team members.
- Conduct performance evaluations, provide coaching and support, and foster a positive work environment.
- Schedule and manage staff assignments to ensure appropriate coverage and client needs are met.

- Quality Assurance:
- Monitor and evaluate the quality of care provided to clients, ensuring compliance with state and federal regulations.
- Conduct regular audits and assessments of care services, addressing any issues or areas for improvement.
- Develop and implement quality improvement initiatives and training programs.

- Client Relations:
- Serve as a primary point of contact for clients and their families, addressing inquiries, concerns, and feedback.
- Ensure high levels of client satisfaction through effective communication and responsiveness to client needs.

- Financial Management:
- Assist in budget preparation and management, monitoring expenses and revenues to maintain financial health.
- Collaborate with the finance team to ensure accurate billing and collection processes.

- Compliance and Regulatory Affairs:
- Stay updated on relevant laws and regulations governing home care services and ensure agency compliance.
- Prepare for and participate in regulatory inspections, audits, and quality reviews.

- Strategic Planning:
- Collaborate with leadership to develop and implement strategic plans and initiatives for agency growth and development.
- Analyze operational data and performance metrics to inform decision-making and drive improvements.

Qualifications:

- Education:
- Bachelor’s degree in healthcare administration, business administration, or a related field (preferred).

- Experience:
- Experience in a management role within the healthcare or home care industry (preferred).
- Proven experience in a leadership role.

- Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in using healthcare software and management systems.
- Strong analytical and problem-solving abilities.
- Knowledge of home care regulations and compliance requirements.

- Certifications:
- Relevant certifications are a plus.

Job Type: Full-time

Pay: $45,274.74 - $54,524.42 per year

Benefits:

• 401(k) matching
• Dental insurance
• Life insurance
• Vision insurance

Ability to Commute:

• Sioux Falls, SD 57110 (Required)

Ability to Relocate:

• Sioux Falls, SD 57110: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person