Service Coordinator – Home Instead (Champaign, IL)

Make a Difference Every Day! Join Our Growing Team at Home Instead!

Are you an organized, problem-solving professional with a passion for senior care? Do you have experience as a caregiver and strong communication and technical skills? If so, we want you to join our team at Home Instead Champaign as a Service Coordinator!

About the Role:

As a Service Coordinator, you will play a vital role in ensuring our clients receive the highest quality of care by matching them with the right Care Professionals. You will be responsible for scheduling, coordinating care, and communicating with clients, families, and caregivers to ensure seamless service.

Key Responsibilities:

✅ Coordinate and manage caregiver schedules to meet client needs
✅ Match clients with Care Professionals based on skills, availability, and compatibility
✅ Communicate with clients, families, and caregivers to address scheduling changes and care needs
✅ Provide exceptional customer service and problem-solving solutions in a fast-paced environment
✅ Utilize scheduling software and technology to ensure efficiency and accuracy
✅ Work closely with the team to enhance overall client satisfaction and caregiver engagement

What We’re Looking For:

Previous caregiving experience preferred – understanding of home care is a plus!
Excellent communication and interpersonal skills
Strong technical skills – ability to work with scheduling software and office technology
A proactive problem solver with strong attention to detail
Ability to multitask and work efficiently in a fast-paced setting
Passion for helping seniors and making a positive impact in their lives

Why Join Home Instead?

✨ Meaningful Work – Make a difference in the lives of seniors every day
✨ Supportive Team – Join a company that values teamwork, compassion, and growth
✨ Career Growth Opportunities – We invest in your professional development
✨ Competitive Pay & Benefits

If you’re ready to bring your skills and passion for senior care to a company that values you, apply today!

Location: Champaign, IL
Schedule: Full-Time

Join us in enhancing the lives of aging adults and their families – Apply Now!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person