OVERVIEW & PURPOSE 

The Contracts Coordinator compiles data and prepares contracts to bill by performing the following duties. 

ESSENTIAL FUNCTIONS 

1. Approve all contract cover sheets, maintenance agreements and D&I’s and contract cancellations in Content Central. Write up applicable paperwork if needed.
2. Key all contracts. i.e., in-house leases, rentals, GMAs, and group bill meters due.
3. Bill all contracts, including meters, on a daily basis.
4. Enter contract credits into Content Central when applicable.
5. Review monthly upcoming expiration contracts.
6. Update contracts based on requests in Content Central from the branches, Vision Center, and leasing department.
7. Answer sales rep inquiries received in Content Central.
8. Answer all Q&R tickets in Content Central daily.
9. Review all items all day in Content Central to ensure all items are entered, answered and billed in a timely manner.
10. Research all meter discrepancies that arise.
11. Monitor that all meter contacts are entered with correct information to ensure proper meter billing.
12. Field customer complaints and resolve or forward to the appropriate department.
13. Review personal corporate email box, contracts email box, and meters email box daily for incoming issues or alerts.
14. Review daily, weekly or monthly reports sent by the supervisor for any action needed and respond in a timely manner.
15. Review Missing MPS Meter Google Doc for MPS Runner notes and updates.
16. Process Meter Due Google Doc for missing meters due and past due.

1. Generate any applicable daily reports.
2. Creates spreadsheet billings on a daily basis for major accounts.
3. Other duties as assigned.

SUPERVISORY RESPONSIBILITY 

This position has no supervisory responsibility. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

POSITION TYPE & EXPECTED HOURS OF WORK 

NON-EXEMPT 

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. 

TRAVEL 

No travel is expected for this position. 

REQUIRED EDUCATION & EXPERIENCE 

• High school diploma or general education degree (GED) 
• One to three years related experience and/or training
• Equivalent combination of education and experience

• Microsoft Excel experience required

ADDITIONAL ELIGIBILITY QUALIFICATIONS 

• Maintain and acquire further training and certification as required.

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

EQUAL OPPORTUNITY EMPLOYER 

Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.