About Job

Pet Care Counselor

Job Description General Summary of Job The Pet Care Counselor is responsible for the supervision, control and management of daycare dogs and ensuring the safety of the playgroup. The counselor may also be assigned care of other animals lodging at the facility. Additionally, the counselor is responsible for the maintenance and cleaning of the playrooms as well as other areas of the facility as assigned. The Pet Care Counselor works under the supervision of the Pet Care Coordinator and reports to the Pet Care Supervisor.

Primary Duties 1. Dog Management

a. Interact with dogs in playgroups using appropriate toys and tools to ensure safe levels of play and minimizing stress levels of all dogs in playgroup. Maintain visual observation of dogs at all times and spread attention and play among all dogs in playgroup.

b. Control level of play by following dog management and control procedures and instructions provided by Pet Care Coordinator.

c. Use proper dog handling techniques including use of kennel leads to transfer dogs.

d. Use proper dog introduction procedures.

e. Use appropriate praise and dog redirection methods.

f. Ensure you know all dogs in playgroup and can properly identify them. If not, request assistance from Coordinator.

g. Watch all new dogs carefully and immediately consult with Pet Care Coordinator if you have concerns. For all dogs in playgroup; report any unusual behavior, or eliminations and injuries to the Coordinator immediately.

h. Review special needs list and manage dogs as instructed. Complete the report cards for all dogs in playgroup.

i. Ensure staff that relieve you for break or shift change know all dogs in group, the special needs dog status and any unusual behaviors or concerns you have been managing during your shift. If the next shift staff is not available, update the Coordinator before leaving.

j. Plan how dogs will be put in enclosures for meals in accordance to procedure. Consult Coordinator if you have concerns on being able to put all dogs away properly in your playroom. k. Review information on whiteboard in office and in playroom before start of shift and comply with instructions. Review dog profile of any dog you do not know prior to starting shift.

l. Complete dog incident reports timely when required. If you are not sure whether a report is required check with Coordinator.

m. Complete maintenance or repair reports as needed. Immediately report any out of stock items to Runner or Coordinator.

n. Facilitate enrichment opportunities and training moments for the dogs.

2. Lodging Dog Duties

a. Provide potty breaks and exercise for lodging dogs as assigned.

b. Maintain each pet’s room to ensure that the dog has water and the room is clean and dry.

c. Ensure that potty area and room areas are clean at end of assignment.

3. Runner and Cleaning Duties

a. Complete runner duties as described in Runner Duties Checklist. Mark all completed tasks on white board. Advise Coordinator or management of any incomplete duties that will need attention from the next shift.

b. Complete cleaning duties as assigned and indicate proper completion by signing the Monthly Cleaning Checklist.

c. Maintenance potty areas in accordance to procedures.

d. Report supplies needed to Coordinator prior to running completely out of item.

4. Cattery and other animal care duties

a. Clean and maintain cattery as outlined on schedule. Initial white board to indicate tasks were completed.

b. Provide care or potty breaks to other dogs as assigned (puppies, groom dogs, etc).

5. Other duties as assigned

Job & Equipment Requirements Check items that apply - Writing - Bending - Standing - Reading - Hearing - Walking - Reliable transportation - Lifting: - Carrying:- Over 50 lbs - Zello cell phone app

\Skills, Certification or Academic Background Required

1. High school graduate or GED preferred

2. Good oral communication skills

3. Previous work experience demonstrating dependability

4. Previous experience providing animal care (personal or job related) preferred

5. Self-motivated, independent worker

6. Proven ability to follow instructions and learn new things

7. Ability to work in a team environment

8. Demonstrated flexibility and proven coping skills

9. Organizational skills and attention to detail

10. Dog handling skills perfered not required.

In house training required for all candidates. On Packpro dog body language and group management. Pet CPR and First Aid