About Job
Reports to: CSCBS Program Coordinator
Location: Cedar Rapids, IA
Hours: Monday - Friday 12:00 pm – 8:00 pm
About Foundation 2 Crisis Services
Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!
Overview of the role
Provide counseling, crisis intervention, safety planning, suicide risk assessment and care coordination to clients according to program policies and procedures. Provide care coordination services and assist individuals with connecting to long term mental health services. Offer support, assistance and referral information. Participate in effective community outreach and education to ensure service delivery, knowledge of programs with partners and stakeholders. Complete required documentation and maintain up to date client information within the electronic health record according to designated timeframes. Dispatch to crisis calls within the East Central Region service area as required by program schedule.
This role will work the hours of Monday - Friday 12:00PM-8:00PM. The role offers the opportunity to pick up additional overtime shifts dispatching with the Mobile Crisis team if desired.
Agency vehicles are accessible to program staff for work related travel.
Benefits
- The per hour/annual base pay is $18-$21 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
- Generous paid time off, including floating mental wellness days.
- Quarterly wellness benefit reimbursements to support a sense of wellbeing.
- Two weeks of paid parental leave following the birth or adoption of a child.
- Optional pet insurance to cover emergency expenses.
- Retirement plans with Foundation 2 Crisis Services’ matching contributions.
- Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.
Who you are:
- Flexible. You understand people are complicated and solutions with often require a team approach.
- Quick thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.
- Client Centered. You are dedicated and passionate about working with individuals in crisis.
- Curious and Passionate. You are excited to grow and rarely satisfied with the status quo.
- Team player – You enjoy working with individuals from diverse backgrounds and are proud to represent your program.
What you’ll do
· Provide counseling, crisis intervention, safety planning, suicide risk assessment and care coordination to clients according to program policies and procedures.
· Provide care coordination services and assist individuals with connecting to long term mental health services.
· Offer support, assistance and referral information.
· Participate in effective community outreach and education to ensure service delivery, knowledge of programs with partners and stakeholders.
· Complete required documentation and maintain up to date client information within the electronic health record according to designated timeframes.
· Dispatch to crisis calls within the East Central Region service area as required by program schedule.
What you need
- Bachelor’s degree in a human service-related field required and one (1) or more years’ relevant experience.
- Comfort using basic computer software.
- Basic typing and data entry skills.
- Excellent writing and grammar skills.
- Valid driver’s license and be insurable by the agency auto insurance policy.
- Pass all background checks completed by Foundation 2 Crisis Services.
- Submit copy of college degree or transcript as required by licensure for personnel file.
- Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days).
- Experience in crisis services preferred.
Your Application
We’re excited to hear from you! All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.
Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Work Location: In person
Professional Field

