About Job

Department: Mental Health Services

Job Title: Residential Aide

Scope of Service: Assists individuals with daily personal routines and includes providing prompts for daily living skills, skill-building activities, and participation in groups. Provides companionship to residents and establishes a trusting and professional relationship. Works with licensed or visiting nursing personnel to monitor medical concerns and observe interaction with medications, as indicated. Reports any concerns or medical issues. Ensures living spaces are safe, sanitary, and well-organized. Leads group activities and outings. Collaborates with nursing, management, and coworkers to ensure residents receive the best quality services. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

Client Care:

Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
Enhances a client’s independent living skills by engaging, assessing, and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance).
Provides hands-on support and guidance for activities of daily living such as personal care/hygiene, housekeeping, laundry, food management/nutrition, budgeting, health and safety, leisure, and other activities which promote healthy living.
Facilitates/co-facilitates psycho-educational groups as indicated.
Engages with clients in community integration and social recreation activities.
Provides transportation to and from appointments as identified.
Educates and trains clients with travel planning and use of public and private transportation.
Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
Conducts ongoing rounds checks ensuring safety of each indivdiuals and the program.
Administers breathalyzer tests and urinalysis samples, as applicable.
Documents shift logs in electronic record according to contract and agency policy.
Develops and maintains working relationships with providers, families, and natural supports.
Responds to crisis situations and provides appropriate interventions as outlined in the agency policy for Nonviolent Practices.
Supervises, monitors and documents the self-administration of client medications.
Attends and participates in monthly staff meetings, clinical rounds, All-Treater meetings and supervision.

Environmental Responsibilities:

Maintains a clean, well-organized work environment.
Ensures all program egresses and walkways are clear to support workplace safety.
Notifies supervisor of maintenance and/or safety issues and generates work orders as needed.
Conducts and participates in fire and emergency evacuation drills, and reviews the emergency preparedness plan as outlined in agency policy.
Participates in Food Bank activities as assigned.
In order to maintain the security and safety of the clients and facility, staff is required to remain awake during all shifts.

Quality Assurance:

Adheres to policies and practices as outlined in the staff handbook and program operations manual.
Consistently works in a respectful, constructive, and cooperative manner.
Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
Models culturally competent behavior interacting with clients, providers, family, and fellow staff.
Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements.
Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities (CARF).
Participates in agency committee work when available or as permitted.
Completes all trainings as required per program contract and agency policy.
Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth and ensure the quality of case management practices.

QUALIFICATIONS

High School Diploma or equivalent considered with a minimum of one (1) year experience in related healthcare field. Licensed CNA or other related healthcare certification accepted in lieu of experience.
Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction.
Knowledge of the community support system and resources preferred.
Valid Connecticut Driver’s license with clean driving record is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification.
Proficient computer skills required, including Microsoft Office and electronic record keeping.

The following Residential Aide positions are available with the following payrates listed below:

FT/PT - First Shift/Per Diem/Substitute Staff Rate: $18.83 - Weekend Differential $19.83

FT/PT and Per Diem shifts available at the following locations:

Residential Aide (CSA) Positions:

Mark's Walk - New Haven, CT: