Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

This position will serve as a non-clinical student care case manager to students with at-risk mental health and social support needs through interventions, referrals, and connections to follow-up services to Middle Georgia State University students.

Student Advocacy (50%) -
Works to individually address the needs of students who struggle with concerns that may prevent academic progression and/or success such as mental health and wellness, housing or food insecurity, through direct outreach and follow-up with students and referrals to campus and community resources.
Pre-screen and collect appropriate documentation related to student requests for the Student Emergency Access to Learning (SEAL) fund.
Manage the day-to-day operations of the MGA Food Pantry (Knights¿ Table) to include scheduling and promoting campus food drives.
Evaluate the risk of students referred to the Assessment and Care Team (ACT) and conduct formal Threat Assessments when necessary.
Serves as an additional Point of Contact (POC) for Embark Georgia, the statewide program to increase college access and retention for youth who have experienced foster care, homelessness, or housing insecurity.
Verify and notify appropriate faculty/staff related to students¿ excessive absence (typically, a week or longer) due to illness, accident, or family crisis.
Assist with the verification and notification of the campus community regarding the death of former or current students; provide support and guidance to surviving family members as needed or requested.

Campus and Community Duties (30%) -
Serves as a member of ACT (behavioral response team), reviewing and addressing a range of possible student concerns (i.e. mental health, behavioral threat), and assisting with the admission reviews of applications with felony convictions; assists with the maintenance of records related to ACT or student care referrals.
Communicate regularly with faculty and staff who express or report ACT- or student care concerns related to students.
Maintains awareness of best practices related to behavioral intervention teams and university case management programs.
Travels to each MGA campus as needed to promote programs/resources and meet with students.
May participate in Student Orientation sessions.

Administrative Duties (20%) -
Provides input into policy and procedure development and compliance related to student advocacy.
Maintains detailed records on assessments, outcomes and communication related to ACT and student care referrals and student advocacy issues.
Identifies as a Campus Security Authority (CSA).

Educational Requirements
Bachelor's degree in social work, student services, higher education administration or related field, is required.

Other Required Qualifications
Must have effective and proven problem-solving skills and abilities to work with a range of student populations.
Must have strong verbal and written communications skills, strong analytical skills, incident investigation and interviewing stills, strong time management skills, conflict resolution skills, and the ability to multitask effectively.

Required Experience
Minimum one to two years related experience in a higher education environment, working with various campus resources (counseling and accessibility services, health clinics, financial aid, academic advising, residence life, admissions, registrar's office, etc.)
Minimum of one to two years related experience collaborating with community services agencies/resources.
Demonstrated experience and success working with underrepresented student populations including, but not limited to first generation and low-income students, and students who have experienced foster care, homelessness, or housing insecurity.
Must have knowledge and experience of case management techniques and software (i.e. Maxient).

Preferred Educational Qualifications
A Master's degree is preferred.

Knowledge of general student advocacy and related social work best practices.
Knowledge of threat assessment programs and best practices.
Knowledge of national, state and local issues related to post-secondary education and student advocacy.
Knowledge of University System of Georgia Board of Regents policies, procedures, practices, requirements, and reporting structures.
Knowledge of Southern Association of Colleges and Schools (SACS) accreditation policies, procedures, practices, requirements, and reporting structures.
Knowledge of related federal policies, procedures, regulations and laws.
Knowledge of appropriate local, state, and national advocacy agencies and organizations.
Skill in collaborating with multiple constituents.
Skill in the operation of computers and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.