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Patient Care Coordinator/Receptionist

Salem Audiology Clinic, Inc.
place Salem, 97310
local_atm $19 - $22 an hour
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Multiple Types Available

About Job

Salem Audiology Clinic has been the premier provider for hearing services in Salem and surrounding communities since 1982. We are known for providing the highest quality individualized care for our patients and our team of highly skilled providers who are passionate about helping patients achieve their goals. We are seeking an enthusiastic person to become a Patient Care Coordinator.

POSITION SUMMARY

The Patient Care Coordinator (PCC) shall be responsible for the clinical administrative functions of patient triage on intake, scheduling, communication with referral department, and clinic-based activities required to ensure accurate billing and claims processes for Salem Audiology Clinic and ensure they are accomplished consistent with SAC policy and procedures, and HIPAA requirements. Strong customer service and computer skills are necessary for this role. The individual must communicate in a friendly and professional manner with patients, clients, and SAC employees. PCC will perform other duties as required.

ESSENTIAL POSITION DUTIES:

  • Greets warmly and maintains a friendly, welcoming relationship with all patients and clients, including office staff
  • Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
  • Responsible for answering phones and greeting patients with the utmost professionalism and care
  • Schedules new patients and collects all necessary information in order to verify insurance with carrier
  • Accurately and completely enters patient information and demographics into computer system
  • Intakes patient insurance information in a timely fashion to ensure benefits are verified before the patient’s initial evaluation
  • Calls and confirms new patient appointments
  • Prepare and maintain patient charts in a timely manner
  • Collect and post payments
  • Maintains patient confidence and protects operations by keeping information confidential
  • Participates in and adheres to, as required, the HIPAA Policies and Procedures of Salem Audiology Clinic

Education and Experience

  • Education: High School diploma or equivalent
  • Experience: 1-2 years prior experience in customer service is preferred; medical experience is preferred.

BENEFITS:

  • Health, vision, and dental insurance
  • Paid time off
  • Employee discount
  • Retirement plan

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely

  • No

Job Types: Full-time, Contract

Pay: $19.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person