About Job

INTAKE COORDINATOR (1 full-time position available)

Fast growing and employee friendly company, with an exciting opportunity for an full-time Intake Coordinator in our Langhorne location, Monday to Friday, 8am to 4:30pm.

We are seeking a candidate who wants to work in a friendly and safe office environment.

The Intake Coordinator is an entry level role that is responsible for performing all tasks relative to outside scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

RESPONSIBILIITES AND DUTIES:

Answers incoming phone calls, process referrals/request for patient services
Maintains open communication with patients/clients and referral sources
Respond to patient/client questions and problems
Assists in scheduling appointments for patients/clients based on availability of appropriate staff
Prepare transmittal and advise quality coordinator of all patient complaints
Communicates and resolves problems with patients, referral sources and insurance companies
Works with Administrator and Practitioners to meet all patient needs
Performs other duties as requested

QUALIFICATIONS:

Graduate of an accredited High School

EXPERIENCE/KNOWLEDGE:

Heavy multi-line phone experience - 2 years or more
Detail oriented
Strong communication skills
Customer-service experience

We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.