Join Our Thriving Oral Surgery Practice!

Adara Surgical Institute is a well-established and growing private practice specializing in oral, maxillofacial, implant, and cosmetic surgery, as well as facial cosmetic procedures. We’re currently seeking a professional, organized, and compassionate Patient Intake Coordinator to be the welcoming voice of our practice and a vital member of our team.

If you excel in a fast-paced, patient-focused environment and take pride in delivering exceptional service, we invite you to apply!

Position Overview

As our Patient Intake Coordinator, you’ll play a critical role in supporting our patients from their first point of contact through their care journey. You’ll coordinate appointment scheduling, patient registration, and communication with referring offices, ensuring that each patient receives a seamless, professional, and caring experience.

Key Responsibilities

• Serve referral patients with warmth and professionalism
• Multi-phone line responsibility (on average, practice receives 60-80 calls a day)
• Accurately collect and input patient information into our patient management system (DSN)
• Schedule and coordinate new patient appointments based on patient needs and existing patient appointments based on treatment plans
• Communicate promptly and professionally with referring offices
• Answer patient inquiries regarding procedures, insurance, and financial matters
• Assist with medical billing, insurance coordination, and collections
• Maintain HIPAA compliance and ensure strict patient confidentiality
• Collaborate closely with our surgical and administrative teams to support patient care and office flow

Qualifications

• Prior experience in a dental office setting is required
• Familiarity with EMR/PM software (DSN a plus)
• Demonstrates a growth mindset and is adaptable to continuously improving workflows
• Excellent verbal and written communication skills
• Coachable and always receptive to constructive feedback
• Strong organizational skills and attention to detail
• Ability to multi-task and remain calm in a high-volume environment
• Professional demeanor with a patient-centered attitude
• Team player with a positive, can-do mindset

What We Offer

• Competitive compensation based on experience
• Medical and dental insurance coverage offered
• 401(k) plan with employer contributions
• Performance-based bonus opportunities
• Supportive, team-driven culture with opportunities for professional growth
• Regular daytime schedule (Monday to Friday)

Ready to Join Our Team?

If you are a dedicated and detail-oriented individual who thrives in a professional, compassionate environment, we want to hear from you!

Apply now and take the next step in your dental career with a practice that values patient care and team collaboration. Qualified candidates will receive a formal application and online assessment as part of our hiring process.

Job Type: Full-time

Pay: Up to $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Issaquah, WA 98027 (Required)

Work Location: In person