About Job
Location Detail: 1250 Silver St Middletown (10168)
Work Location Type: In Person
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.
Job Summary
To provide support to families with children that are faced with complex behavioral, emotional and mental health needs by utilizing a family-driven strength and community based approach to sustain them in their homes and own environment through their vision, goals and needs.
Job Responsibilities
- Engage, educate and empower families utilizing the Wraparound process (a culturally competent, strength based and family driven approach that will help the family reach their vision).
- Create Plans of Care and Safety/Crisis Plans in partnership with families and other family-identified team members.
- Facilitate monthly Child and Family Team meetings to celebrate and transition the family to sustainable care and supports.
- Complete all required assessments with assigned families upon enrollment and disenrollment.
- Maintain weekly contact with families, up-to-date family records and related communication with team members.
- Support the continued development of local Collaboratives by participating in local and statewide meetings.
- Attend and participate in WrapCT and relevant trainings.
- Provide supportive direction at resolving problems related to accessing services needed to live successfully in the community.
- Provide uniform standards of care and conduct regardless of any client’s race, ancestry, color, age, sex, religion, marital status, handicap, national origin, mental disorder, or sexual orientation.
- Maintain the case load specified by grant requirements.
- Follow confidentiality guidelines and mandated child abuse reporting.
- All other related assigned tasks.
Qualifications
- Bachelor's degree in a human service or related field (e.g., social work, child development, or psychology)
- 1 year of prior case management or human services experience
- Experience as a care coordinator is preferred
- CT driver's license and car insurance. Needs to complete and pass a DCF and criminal background check
- Excellent oral and written communication skills
- Ability to work on a team and variable work schedule
- Must have own transportation
- Maturity, flexibility, compassion and ability to work well with people in crisis
- Strong relationship development skills with problem-solving techniques
- Ability to focus on child-centered services, with the needs of the child and family dictating types and mix of services to be provided
As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:
- Medical and dental benefits
- 401(k) plan with employer match
- Generous paid time off with accrual starting on the date of hire, including seven paid holidays
- Additional voluntary benefits as well as employee discount programs
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Professional Field

