Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description

This position demonstrates exemplary teamwork, service and overall knowledge of Intake records collection following BHSF guidelines. The candidate must be an expert in utilization of Medical records collection tools as stipulated by department‘s policies and workflows. The candidate will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout BHSF to address staff and patient‘s questions and concerns. The Intake Coordinator 1 will work in collaboration with other MCI personnel in order to facilitate a smooth Intake records collection and coordination of care for patients scheduled with MCI physicians. Estimated pay range for this position is $18.05 - $21.84 / hour depending on experience.

Qualifications

Degrees:

• Associates.
  
  

Additional Qualifications

• Employees hired prior to 2022, may substitute 5 years of experience in lieu of an Associates degree.
• Certification preferred in one of the following : CHAA- NAHAM Certified Healthcare Access Associate, CEHRS – Certified Electronic Health Records Specialist, OPN-CG -AONN Oncology Patient Navigator - Certified Generalist , or CITI - Collab Inst Training Init.
• Healthcare experience preferred.
• Excellent interpersonal communication skills (verbal and written).
• Excellent service skills.
• Strong technical skills (Microsoft Office, Excel, HER, EMR,) Knowledge/experience in Cerner, Ambra, Vilocity, etc.
• preferred.
• Ability to work in a high volume, fast paced work environment.
• Required: knowledge of Health Care Regulatory guidelines to include but not limited to HIPAA, AHCA, etc.
• Extensive knowledge of Medical terminology, Bilingual desired.
  
  

Minimum Required Experience

• 3 years
  
  

EOE, including disability/vets