Elite Specialty Care is a fast-paced, multispecialty medical practice dedicated to restoring our patients' health through compassionate, high-quality care. We are expanding and seeking a Surgical Coordinator to join our collaborative, patient-focused team. If you thrive in a detail-oriented environment and enjoy making a real difference in people’s lives, we’d love to meet you.

Position Overview:
The Surgical Coordinator plays a critical role in managing the full surgical workflow— from patient education to post-operative care coordination. Orthopedic and spine experience is a plus. The ideal candidate is organized, self-motivated, and able to work well under pressure while maintaining excellent communication with patients, attorneys, and surgical facilities.

Key Responsibilities:

Daily Operations:

• Start-of-day system and communication checks (phone, computer, EMR)
• Clock in and log into NextGen Office

Precertification & Surgical Prep:

• Work daily surgery and pre-cert recall lists
• Confirm insurance financials; follow up with attorney or patient if needed

Patient Coordination:

• In-person (Clifton) and remote coordination for surgical candidates
• Explain procedures, obtain consent, assess for medical clearance
• Gather and confirm critical documentation: accident details, attorney info, declaration page, etc.

Surgery Scheduling:

• Set tentative dates based on precert timing
• Log detailed notes in EMR including CPT/diagnosis codes, provider info, legal details
• Coordinate with facilities (surgical centers or hospitals) via Casetabs or email
• Issue calendar invites for surgery teams as needed

Post-Op Follow-up:

• Check patients in/out of surgery in EMR
• Request/upload operative reports
• Notify billing company (Finch) and copy management
• Conduct 24-hour wellness check and schedule follow-up/PT
• Prepare disability/out-of-work notes

Medical Clearance:

• Submit consult orders and send documentation to PCP or internal providers
• Track and update clearance status in EMR

Financial & Documentation Oversight:

• Ensure authorizations and financials are aligned with insurance requirements
• Notify team of any missing information promptly
• Ensure all documentation is uploaded and properly labeled in NextGen

Qualifications:

• High school diploma or GED required
• Bilingual in Spanish and English – is a plus but not REQUIRED
• Strong computer skills and EMR experience (NextGen preferred)
• Prior experience in a medical office setting required
• Understanding of medical terminology and surgical workflows
• Experience with orthopedic and/or spine coordination is a plus
• Ability to multitask in a fast-paced environment
• Professional communication and patient service skills

Benefits:

• Competitive medical and dental coverage
• Paid time off
• Supportive team environment
• Consistent Monday–Friday schedule (no weekends!)

Job Type: Full-time

Pay: From $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person