Job Category: Patient AccessJob Description:Patient Care Coordinator - Urgent Care at Swedish Urgent Care - RedmondSchedule: Full time, Variable shiftLocation: Redmond, WashingtonJob Description:Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.At our Urgent Care Clinics, we provide a same-day alternative to the ER, treating non-life-threatening injuries and illnesses like minor illnesses and injuries. Join our team to provide immediate, compassionate care to patients with unexpected concerns.Highlights of working at Redmond Urgent Care:

State-of-the-Art Facilities: Equipped with advanced medical technology and resources to provide high-quality patient care.
Collaborative Environment: Emphasizes teamwork among healthcare professionals, fostering a supportive and collaborative workplace culture.
Patient-Centered Care: Focus on delivering compassionate, patient-centered care, ensuring that patients feel heard and valued.
Scheduling: 4 day a week variable schedule. Making it easier for a work life balance.
Professional Development: Opportunities for ongoing education and training to enhance skills and advance career paths.
Easy commute: A bus stop is located across the street, and it is just five minutes from 520. Additionally, it is 1.5 miles from the Redmond Link Light Rail Stations.
Supportive Leadership: Experienced and supportive leadership that values employee input and professional growth.
No Parking Fees: Convenient open parking lot with no parking fees, making it easy for staff to commute without additional costs.

Benefits and perks:

Competitive pay (including holiday pay & shift pay differentials)
Best-in-class benefits - full medical, dental and vision coverage from your first day
401(k) plan with employer matching & complimentary retirement planner
Generous paid time off for vacation, sick days and holidays
Tuition reimbursement & student loan forgiveness programs
Wellness & mental health assistance programs
Back-up child & elder care to help with care disruptions for your family
Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required qualifications:

1 year Experience in medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred qualifications:

Electronic Medical Records (EMR) experience.

Why Join Providence?Our are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our of improving the health and wellbeing of each patient we serve.About Us: At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at .About the Team: Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.Providence is proud to be an . We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Patient Care Coordinator – Urgent Care

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