The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards the smallest jail system possible without compromising public safety. The DOC is solely responsible for maintaining a safe and secure environment for staff, visitors, volunteer and people in custody inside our jails. Importantly, safe jails enable DOC to providing people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with over 7,500 diverse professionals and knowledge experts.

Responsibilities

The DOC seeks to recruit a Program Support Coordinator to support the Division of Programs and Community Partnerships. Under the guidance of the Deputy Director of Tablet Operations, the selected candidate will focus primarily on the distribution, collection, and optimal utilization of tablets for incarcerated persons in all NYCDOC facilities. Select facilities will have needs for evening/ weekend schedules. This specific position may include working at a facility on Rikers Island or an off-island facility. The Coordinator should expect they may split their time between the multiple sites if operationally needed. The Program Support Coordinators’ responsibilities will include but not be limited to:

• Distribute, retrieve, and inspect tablets, ensuring functionality and policy adherence.
• Support individuals in custody with login access, navigation, and content engagement.
• Maintain inventory, track engagement, and compile reports.
• Conduct facility tours and collaborate with staff, external partners, and incarcerated individuals to create/ review content that aligns with in person services.
• Prepare materials, lead meetings, and provide status updates.
• Develop strategies to enhance Tablet utilization which support people in custody towards reaching their individualized goals.
• Assist with overall tablet operations and maintain open communication with supervisor.
• Collaborate with uniform staff, non-uniform staff, external contracted partners, and people in custody.
• Serve as a liaison to facility-based program staff on all tablet-related operations.
• Assist with day-to-day program operations as needed.
  
  

Preferred Skills

• Microsoft office Suite (PowerPoint, Word, Excel, outlook) proficiency.
• Expertise in data entry and Analysis
• Experience in a high-paced environment, with the ability to manage information and distribute appropriately
• Ability to establish positive-working relationships with multiple units and different level of staff
• Proficiency in managing, utilizing and troubleshooting digital technology.
• Highly organized detail-oriented, proactive, resourceful and flexible.
  
  

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
  
  

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $62,868.00 – $97,593.00