Detego Health is a modern third-party administrator (TPA) specializing in small business health insurance benefits administration and management. Our technology platform offers employers and employees a user-friendly and seamless experience. Visit www.detegohealth.com to learn more.

Detego Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary:

We are seeking an organized and detail-oriented Intake Coordinator to join our team. The Intake Coordinator will be responsible for managing the intake process for new patients, ensuring accurate and timely documentation, and providing exceptional customer service. The ideal candidate will have experience in a medical office setting, strong communication skills, and proficiency in medical terminology.

Responsibilities:

- Coordinate the intake process for new patients, including gathering necessary information and completing required documentation

- Obtain necessary authorizations

- Answer phone calls and respond to inquiries from patients and healthcare providers.

- Provide exceptional customer service by addressing concerns and resolving issues in a timely manner

- Maintain accurate and up-to-date patient records.

- Assist with other administrative tasks as needed

Skills:

- Strong knowledge of medical terminology and procedures

- Previous experience in a medical office setting or health insurance setting, preferably as a receptionist or administrative support

- Proficiency in using office equipment such as computers, printers, and phone systems

- Excellent communication skills, both verbal and written

- Ability to multitask and prioritize tasks in a fast-paced environment

- Detail-oriented with strong organizational skills

Detego Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

Join the Detego Health team as an Intake Coordinator and contribute to providing exceptional customer service care in a dynamic environment. Apply today!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person