Position Summary:

The Home Care Coordinator plays a critical leadership role in the day-to-day operations of a home care agency, overseeing both medical and non-medical staff. This includes supervising Personal Support Specialists (PSS), CNAs, LPNs, and RNs, ensuring compliance with all state and federal regulations, coordinating staff recruitment and training, conducting quality assurance home visits, and managing general office operations. The ideal candidate is organized, proactive, and passionate about delivering high-quality in-home care services.

Key Responsibilities: Staff Supervision & Compliance:

• Lead joint interviews and hiring for both medical and non-medical home care staff.
• Ensure all employee records (licenses, background checks, trainings) remain current and compliant with regulatory requirements.
• Supervise and support PSSs, CNAs, LPNs, and RNs in accordance with care standards and agency policies.
• Monitor staff performance and provide regular feedback, coaching, and evaluations.

Regulatory & Quality Assurance:

• Maintain compliance with all applicable local, state, and federal home care regulations.
• Conduct regular in-home visits and chart audits to ensure service quality and adherence to care plans.
• Track incident reports and implement corrective action plans when necessary.

Training & Development:

• Schedule and track monthly and annual training requirements for all staff.
• Organize onboarding and continuing education opportunities.
• Maintain up-to-date training records and submit necessary documentation to regulatory agencies.

Office & Operations Management:

• Oversee general office functions including scheduling, intake coordination, and client service matching.
• Maintain accurate care schedules and coordinate staff assignments.
• Serve as liaison between field staff, clients, families, and healthcare professionals.
• Support payroll, billing, and reporting processes with accurate data collection and entry.

Qualifications:

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred.
• 2–4 years of experience in home care, healthcare, or a supervisory/management role.
• Knowledge of home care regulatory standards (state & federal).
• Excellent organizational, interpersonal, and communication skills.
• Proficient in office and care scheduling software (e.g., Microsoft Office, RXNT, AlayaCare, ClearCare).
• Valid driver’s license and reliable transportation for home visits.

Preferred:

• Experience supervising both clinical (LPN, RN) and non-clinical staff (PSS, CNA).
• Certification or licensure in nursing or home care-related field is a plus.
• Familiarity with HIPAA compliance, documentation standards, and care coordination.

Join our team and help us deliver compassionate, compliant, and professional care to our community—one home at a time.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Disability insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Carmel, ME 04419 (Required)

Ability to Relocate:

• Carmel, ME 04419: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person