Coordination of all cases includes the following:

• Attendance
• Prebilling
• Entering timesheets and requesting initial while doing attendance.
• Informing the clinical department of all complaints and incidents documenting in the HHAexchange system as necessary
• Receptionist duties

• Schedules/Assigns caregivers to patient homes·
• Interacts with families, clients, and caregivers regarding services.
• Maintaining ongoing communication with referral and intake sources for all patients.
• Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff.
• Answering phone calls to the office and communicating messaging·
• Maintain open and current communication with the management team regarding changes in the status of clients and caregivers.
• Prebilling with the HHAexchange system
• Entering timesheets and requesting initial while doing attendance.
• Informing the clinical department of all complaints and incidents documenting in the HHAexchange system as necessary

• Be able to answer phone calls
• Be able to assist in-person applicants with applications
• Distributing supplies to aides and nurses and recording in HHAE system
• Ensure that office is clean and organized
• Inform supervisor if any problems that include call out
• Keep accurate supply inventory and advise when supplies are running low
• Excellent communication and customer service skills required.