About the Role: Full-Time Banquet Captain at Ashland Springs Hotel located in downtown Ashland is seeking an experienced and dynamic Banquet Captain to join our Food & Beverage team. The Banquet Captain will be essential in ensuring the smooth execution of events, overseeing all aspects of banquet service from setup to breakdown. This key role involves working closely with the kitchen team, servers, and event planners to ensure exceptional guest experiences while adhering to client specifications. Strong leadership and problem-solving skills are vital for managing the banquet team and addressing any challenges that may arise during events. By creating memorable guest experiences, the Banquet Captain will contribute to the overall success of our venue.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a supervisory role within the food and beverage industry.

Preferred Qualifications:

• Experience in event planning or coordination.

Responsibilities:

• Lead and supervise banquet staff during events to ensure exceptional service standards are met.
• Coordinate with kitchen and event planning teams for timely and accurate service delivery.
• Oversee setup and breakdown of banquet rooms according to event specifications.
• Monitor guest satisfaction and address any issues promptly and professionally.
• Train and mentor new staff members, ensuring alignment with service standards and procedures.
• Ensure compliance with Food Handlers and O.L.C.C. permits.

Required Skills:

• Strong leadership and communication abilities to effectively manage the banquet team.
• Attention to detail to ensure all event specifications are executed flawlessly.
• Quick problem-solving skills to address any challenges during events.

Preferred Skills:

• Knowledge of event planning for seamless coordination with clients and vendors.

At Ashland Springs Hotel, we are dedicated to creating extraordinary experiences for our guests. If you are a proactive leader with a passion for hospitality and events, we’d love to have you on our team. Submit your resume!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.