Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing essential administrative support to the medical team. The ideal candidate will possess strong organizational skills and a compassionate approach to patient care, ensuring that each patient feels valued and well-informed throughout their healthcare journey.

Responsibilities

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
• Schedule and confirm patient appointments, ensuring efficient use of time and resources.
• Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
• Assist in the coordination of referrals and follow-up care as needed.
• Collaborate with medical staff to facilitate effective communication regarding patient needs and treatment plans.
• Provide administrative support including managing phone calls, emails, and other correspondence.
• Educate patients about procedures, treatments, and office policies to enhance their understanding and comfort.
• Uphold confidentiality standards while handling sensitive patient information.

Skills

• Experience working in a dental office or medical office setting is preferred.
• Familiarity with medical terminology to effectively communicate with both patients and healthcare professionals.
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Proficient in providing medical administrative support, including scheduling, record keeping, and patient communication.
• Excellent interpersonal skills with a focus on customer service to ensure a positive patient experience.
• Ability to work collaboratively within a team while also being self-motivated.

This role is essential for maintaining high standards of patient care and operational efficiency within our practice. If you are passionate about helping others and have the necessary skills, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person