About Job

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Intake Supervisor in Princeton, NJ. The Intake Supervisor manages the admission process to identify supports for individuals with intellectual and developmental disabilities. This person will support their team with intake operations as well as internal transfers, and discharges for all individuals that attend programs.

Responsibilities

Lead and train team to facilitate the admission process and to identify appropriate supports
Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
Ensure Intake Coordinators respond to regions in a timely manner via phone and email regarding placements, internal transfers, and discharges
Ensure intake procedures are followed for accepting new individuals into all eligible programs
Place individuals in homes and programs that align with their Individual Support Plan (ISP)
Assist in the reconciliation of claim denials due to state eligibility and waiver requirements
Maintain programmatic records and documentation for individuals receiving supports
Prepare required statistical, financial, and service reports as needed
Monitor individual authorizations for expiration and determine course of action
Update billing department on eligibility and authorization status
Prepare and assist in annual reassessments and waiver recertifications
Ensure the state application packet and requested information is completed for each individual
Resolve social security issues
Reconcile regional accounts on a quarterly basis
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

High school diploma or GED; Associate’s degree in health or business administration preferred
Valid driver’s license with a satisfactory driving record
Must have excellent training skills and strong leadership/mentoring/coaching abilities
Ability to develop systems that support compliance
Must demonstrate basic knowledge of programs and services for individuals with disabilities
Understand the principles of accounting as they relate to claims functions
Ability to examine documents for accuracy and completeness
Ability to understand and interpret policies and regulations
Experience with problem solving against multiple priorities
Proficient with Microsoft Office
Excellent verbal and written communication skills
Excellent organizational and time management skills
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing