Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

The Senior Intake Coordinator is responsible for managing and distributing referrals, supervises one intake coordinator and manages the initial intake process for families including conducting assessments, gathering necessary information and ensuring timely and accurate documentation.

Coordinate outreach to the referral sources and families to arrange joint home visits to assess for families' interest and readiness to engage in services. Provide support and guidance to families through the intake process to ensure a smooth and efficient experience that meets their needs and expectations.

Conduct comprehensive initial assessments and obtain necessary consent forms to ensure a smooth start to treatment and enable clinicians to make informed decisions on the optimal approach to servicing families.

Participate in weekly/bi-weekly coaching sessions to review referrals and case assignments, identify progress and barriers, and promote continuous professional development for enhanced performance and growth.

Create, manage and process cases in internal and external electronic systems in an efficient and timely manner to ensure families timely access to services.

Participate in team meetings and trainings to stay informed about child welfare best practice, ensuring continued professional development and improved service delivery.

Salary Range $55,018.61-$62,683.61

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

A passion for serving children and families. Previous experience in child welfare, social services, or a related field is preferred.

Excellent writing, communication, interpersonal, problem-solving, time management and organizational skills.

Ability to work independently and as part of a team. Proven self-management abilities including meeting deadlines, prioritizing multiple tasks efficiently, timely completion of documentation and maintaining accurate and up-to-date case records.

Ability to work effectively with a diverse, multidisciplinary team as well as a diverse client population.

Must be comfortable and able to travel and visit families in their homes.

An understanding and commitment to complying with the New York State Central Register of Abuse and Neglect protocol (requirement to report any suspected abuse, maltreatment or neglect of any child).

Requirements

BA/MA in Psychology, Sociology, BSW or MSW with 1-2 years child welfare experience.

Education Required

Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution