The Safety Monitor position provides continuous video monitor observation of assigned patients. The Safety Monitor observes patient behaviors, verbally re-directs and de-escalates patients, and responds quickly to urgent safety situations. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.

Minimum Education

• High School diploma or equivalent or evidence of attaining.
• Current enrollment in a healthcare-related educational program, or evidence of enrolling within 6 months of hire.

Minimum Work Experience

• Customer Service experience in a public-facing role.

Required Licenses/Certifications

• Completion of endorsed patient/visitor de-escalation and restraint program certification*
• Completion of Dementia Capable Care certification training*
• BLS Certification through the American Heart Association*

*required within 90 days of hire.

Required Skills, Knowledge, and Abilities

• Excellent verbal communication skills.
• Demonstrated moderate level of basic computer skills.
• Demonstrated ability to effectively interact with a diverse group of staff and patients/families from multiple cultures, diverse socio-economic backgrounds, and varying levels of healthcare literacy.
• Ability to remain calm and think and act quickly and effectively.
• Attention to detail.

Pay Range = $16.12 - $23.93

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